Netspend - Prepaid Master Card won't work
Shady. Received a pre-paid Master Card as a gift and have been unable to use it.
I have contacted the company 4 times so far and they want my name, address, and Social Security number to "activate" the card. I will not release that information. I have asked repeatedly to speak to a supervisor and have been told there isn't one. Each time I call, I am told that the card is now activated and then when I attempt to use it - it is denied.
I don't understand why they need my Social Security number to "activate" a card that has already been loaded with money. I would imagine most people would have given up already and then they just pocket the money.
Reason of review: Order processing issue.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Same thing happened to me. Now they have my money and will not send me a refund check for 120 days because i will not give them personal info.
We are sorry to hear that you feel that way and have not been able to speak with a supervisor. Please feel free to email us at Social@netspend.com and we would like the opportunity to rectify this for you. Thanks, Netspend.
THIEVES