Netspend Reviews and Complaints
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Netspend - Loyalty Doesn't Matter
I went online to check my account balance and it said it was locked and to call customer service and so I did, after speaking with three different individuals I was informed due to security reasons my account was closed and I will no longet be able to ever open another account. I am without funds and not sure how I will survive for the next two weeks until payday... Thats all the money I have. Also, it would of been a respectful thing on Netspends side to alert their customers that their account will be closed so we can make other arrangements... I have bern with them for almost a year and have raved about them to others...they walk away with my paycheck while I have nothing...
Product
Netspend - Took away my account
i tried using my Netspend card and it was declined. I called the office and they said the account is closed due to security reasons. I am not allowed to open a new account. They gave no information on the security reason. I have no idea why this was done. So, while i have money on the card, i have no access to the money.
Product
Netspend - Check balance
Need balance on card For records i am keeping
Product
January 15, 2019 I am angry with Netspend because of the way they have ignored our request to receive our mother’s (Angel R. Lucas) remaining funds from her Netspend account. Our mother passed away last January 2018, and we have yet to receive the balance in her...
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Product
So, you’re going to Walmart and you think you’re just going to pick up a prepaid card like you do when you get any other visa prepaid card. They’re hanging there like they’re just a regular card you can put money on and use right away. I bought the card with an...
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Anonymous
It’s for when you want to buy a gift card for someone who doesn’t have a checking account, like a teenager. It’s also better to send a card and some cash. There are many reaso...
Anonymous
I don't understand prepaid cards or the reason for them. You had to pay for it - why use real money to purchase implied money ? I'm confused.
Netspend - No paycheck
Its payday and still havent recieved my check i usually get paid two days earlier.
Product
Netspend - Horrible ,very unprofessional
two weeks ago my card was cancelled for no reason that i was aware of. i contacted Netspend 5 times and asked why and all they kept tgelling me was " you need to contact the compliance department to find out why" so i contacted the compliance dept 6 timesat 866-914-7224 ext 3212 and left a message every time ,they NEVER CONTACTED ME BACK. i called the customer service number several times after and they kept telling me same thing to call compliance ! so afdter several of my bills caused late fees because i could load the usual $500 weekly or semi weekly i have several late fees because of Netspend. AND I STILL DONT KJNOW WHY THEY CANCEKLLED MY CARD!!!! BECAUSE NOONE HAS GOTTEN BACK TO ME.
Product
I liked
- Frustrating
I didn't like
- Zero accountabilty
Netspend - Still no refund
I bought a prepaid card from 711 on Dec 12th, I loaded 97 dollars (excluding fee) when I went to activate the card they wanted me to send a picture of my ID, social security card and a piece of mail through my email. I didn't feel comfortable with that due to have being scammed in the past, so I immediately asked for a refund. I couldn't get my refund through 711 for whatever reason. So I called the company and was told I'd receive my refund in a check by mail, which first they said 3-5 business days then they said it'd take 7-10 business days. It's now January 3rd and I still haven't received my refund. A hundred dollars lost and wasted. I want my money back and the people I talked to on the phone were extremely rude and hard to work with. All I wanted was to pay a bill
I PUT MONEY ON NETSPEND CARD AND IT IS NOT ON IT
IT COST TO TALK TO THEM ABOUT THE PROBLEM.I THINK THIS IS WRONG FOR CHARGING ME FOR THEY MISTAKE.
Product
I didn't like
- Hard to get in contact with customer srvice
- How they respond to your situation
Similar to Netspend
Netspend - Avoid , 2 bucks per transaction hah
what a joke I added $70 on my card and found out it's $2 per transaction you got to be kidding me get American Express serve their zero fees for transactions I can't believe it I fell for it this card I should have known anything that has 711 on it is a rip-off
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Stop calling. Place your demand in writing (be brief, factual, polite, and firm) and serve via Certified Mail Return Receipt Requested. Furnish another copy of the small estat...