Netspend
Netspend Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netspend has 1.5 star rating based on 1459 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Netspend to a friend or colleague.
- Rating Distribution
Pros: Direct deposit, Frustrating, Temporary convenience of having a card to use.
Cons: Poor customer service, Customer service, Blocked account.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netspend has 1.5 star rating based on 1459 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Netspend to a friend or colleague.
- Rating Distribution
Pros: Direct deposit, Frustrating, Temporary convenience of having a card to use.
Cons: Poor customer service, Customer service, Blocked account.Recent recommendations regarding this business are as follows: "Don't mess with this bank all they done for me was take my bank account and never have me my funds back their full of ***", "Avoid Netspend & PayPay Netspend", "i would never reccomend this card", "No PayPal through Netspend", "Never get NetSpend".
Most users ask Netspend for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have money on my card but it want let me make a online purchase
Preferred solution: Nothing
Late Direct Deposit
When I fisrt started using netspend for my dd i was getting paid 2 days earlier. For the past couple of months it changed to a day earlier.
Okay.... NOW TODAY 12/14/2017 I CHECK MY CARD AND THERE IS NO MONEY. EVERYTHING WENT THROUGH MY EMPLOYERS END AND IM NOT THE ONLY ONE HAVING THIS PROBLEM CLEARLY CONSIDERING IN OTHER REVIEWS COMMENTS!!!!
FIX NETSPEND!!!! US CUSTOMERS PAY FOR YOUR *** SERVICE!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFinancial Fraud By Managers & Embezzlement
- Name recognition
- Located in texas
Preferred solution: Full refund
User's recommendation: Avoid Netspend & PayPay Netspend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerBalance and pending balance
Preferred solution: Full refund
User's recommendation: Never get NetSpend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSUING NETSPEND FOR FREE
- Crooks
Preferred solution: Full refund
User's recommendation: SUE NETSPEND FOR FREE BY GOING ONLINE TO CONSUMERATTORNEYS.COM. THEY WILL SUE NETSPEND FOR YOU FOR FREE. THEY ARE DOING AN AWESOME JOB FOR ME GETTING MY MONEY BACK FOR CHARGES I DID NOT MAKE!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI'm trying to access my account balance
- I had a chance to pay off a portion of my phone bill
- There ignorant customer service and their overall attitude
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My funds are being held from a computer glitch on Netspend end....
Company fixed the issue and I have been provided with apology. I let the last of 6th customer service representatives know that I wanted the head CEO of Skylight/NetSpend email and telephone number since I couldn't get an definite answer from each of the 6 customer service representatives.
She put me on hold for two minutes, then she let me know that in the next 5 minutes, my account funds will be able for withdrawal.
Yes, my account funds got refunded without any questions aske.Dina S. Morris
They are trying to say that PayPal has opened a dispute against me for funds that were taken from my account to pay a receiver, my business partner. However, on 1/25/24 and 1/29/24, I sent two transactions on two different dates through PayPal. behold, both transactions were debited from my card ending in 8102 and transmitted through PayPal to the sender as completed. Now, your customer service support members said that PayPal has opened a dispute for the funds.
This is a lie because the receiver received both transactions from PayPal successfully on his end. Why is your customer support staff asking me to get an original letterhead statement from PayPal that the two submissions went through plus they want me to include the account number as well as the amount submitted. My business partner said this seems like a scam or "Fishy". I asked your customer service representatives about the $1,794.00 that was debited from my account if I owe NetSpend and they could not answer me.
I let them know that PayPal sent me transactions of the two Payments being sent and Paid to the receiver. Please help me because I need the $279.00 that NetSpend is withholding from me.
Your customer service support members said I need to pay the two transactions sent to PayPal before the system can debit me back my funds in my account, This is a suspicious activity because they cannot produce any evidence that PayPal has a dispute against me, please intervene because I believe you have scammers working in your department or my account has been hacked or hijacked by scammers?
Dina S. Morris
- Please hire customer support that speaks and understand english
Preferred solution: Apology
User's recommendation: Please be mindful on how you answer surveys and contests that seem so go to be true....
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPrepaid Card nor worknig
why would I want to add my personal information on the card it is like Netspend is trying to charge me for something I do not want
Preferred solution: Full refund
User's recommendation: i would never reccomend this card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
Netspend is a fraud I was going on a trip with my family. I received cash money from my friend and deposited onto my card.
This was to help the trip with my children and father pleasurable. I put the money on Netspend card when I got there and start shopping for the family. My money was put on hold. They told me that I was spending my money too fast.
When I returned to the states, I thought for my money for over a year and a half until I gave up on it that was nine years ago Ive been married in my name has changed for the last five years. I am now receiving cards from Netspend and my new married name did they think I forgot?
They never gave me my money back. This company is a fraud, fraud, fraud, fraud fraud run far away from this company.
Preferred solution: Full refund
User's recommendation: Do not waste your time or lose your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor Customer Services
- Name
- Poor customer service
Preferred solution: Apology & Full Refund
User's recommendation: No PayPal through Netspend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYall keep taking my *** accounts
Preferred solution: Apology
User's recommendation: Don't mess with this bank all they done for me was take my bank account and never have me my funds back their full of ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCorrect Routing number
- Pending netspend response
- Customer service
Preferred solution: Prompt customer service
User's recommendation: Be sure if your routing number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellevue, WashingtonCant cash my check
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hanover Park, IllinoisI need 2 things fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need my money back that was stolen from me my card was in my pocket book and I watched as my notifications hit my phone saying that there was being Money taken from my card and the card was in my p
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI Really Need my NetSpend Card and I have been trying to Get a Ho
- Back and forth
- Works great with cashapp
- Send money
- Nee
- No agent to talk to
- Poor phone service
Preferred solution: A new card to My Address: 3602 Thornton Ave 15 Fremont, CA 94536 USA
User's recommendation: NetSpend is Great Just need the ability to Get in Touch with an Agent
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im going thru the same problem execpt my payment get posted every thursday 12am midnight from my employer faithfully but netspend make you wait til 5pm the next day to post the money to your account but im switching back to my regular unemployment debit card because i wake up to my money early in the morning dealing with them so bye netspend yall suck!!!!
People just to let you know there is NO GUARANTEE that you will get paid early. It even says that in the small print. All you people whining because your paycheck wasn’t deposited in Wednesday is pathetic.
So true.
I had the same issue and a deadline to contact them by., I really I ever a text alert to call by certain date and time so I sud related Ky for week and have gotten no response even tho I sent 7 emails and called a half a dozen times and No answer! I’m convinced that there all automated there can’t be anyone who actually answer So the phone
I PURCHASED A NETSPEND VISA AND PUT 500 DOLLARS ON IT. CALLED TO ACTIVATE CARD WANTED PROFF OF IDENTITY SENT COPY REJECTED CAUSE ADDRESS IS DIFFERENT ITS DIFFERENT BECAUSE I AM ON VACATION THEY WANT A PIECE OF MAIL DONT HAVE ON VACATION MY ACCOUNT IS LOCKED AND EVERY TIME I CALL ITS SAYS NOT A VALID CARD ANYONE KNOW HOW I CAN FIX THIS I NEED THIS MONEY NOW AND ALSO CANT GET THROUGH ONLINE
They should be ashamed
Same here. Social Security number is not valid. This is *** Never recommend this to anyone.
Get away from this company, they are a rip off!
I am we're already going through a crisis and barely can get by. And I can't get them to track my direct deposit. Everyone else received their the same day it was deposited
I should have my stimulus check but netspend doesnt know what the *** they are doing. I need that pretty but apparently netspend or whatever bank is using netspend *** blows