Shameka H Lwi

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Verified Reviewer

They don't listen and they're full of you know what

So I've had plenty of experiences with NetSpend where it came time for me to do a dispute and to get my money back and it they never favor the disputes for you which means you never get your money back and also I was able to break down and prove what I was saying was true and they still did not give me my money I could buy any prepaid card for that matter if that's the case I just don't trust them with my money I would not ever recommend NetSpend to anyone Don't do it Don't do it
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Loss:
$500

Preferred solution: Full refund

Anonymous

Late Direct Deposit

When I fisrt started using netspend for my dd i was getting paid 2 days earlier. For the past couple of months it changed to a day earlier. Okay.... NOW TODAY 12/14/2017 I CHECK MY CARD AND THERE IS NO MONEY. EVERYTHING WENT THROUGH MY EMPLOYERS END AND IM NOT THE ONLY ONE HAVING THIS PROBLEM CLEARLY CONSIDERING IN OTHER REVIEWS COMMENTS!!!! FIX NETSPEND!!!! US CUSTOMERS PAY FOR YOUR *** SERVICE!!!
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Reason of review:
Problems with payment
2083 comments
#1955995

im going thru the same problem execpt my payment get posted every thursday 12am midnight from my employer faithfully but netspend make you wait til 5pm the next day to post the money to your account but im switching back to my regular unemployment debit card because i wake up to my money early in the morning dealing with them so bye netspend yall suck!!!!

#1862218

People just to let you know there is NO GUARANTEE that you will get paid early. It even says that in the small print. All you people whining because your paycheck wasn’t deposited in Wednesday is pathetic.

#1876944
@PissedConsumer1862218

So true.

#1858017

I had the same issue and a deadline to contact them by., I really I ever a text alert to call by certain date and time so I sud related Ky for week and have gotten no response even tho I sent 7 emails and called a half a dozen times and No answer! I’m convinced that there all automated there can’t be anyone who actually answer So the phone

#1857152

I PURCHASED A NETSPEND VISA AND PUT 500 DOLLARS ON IT. CALLED TO ACTIVATE CARD WANTED PROFF OF IDENTITY SENT COPY REJECTED CAUSE ADDRESS IS DIFFERENT ITS DIFFERENT BECAUSE I AM ON VACATION THEY WANT A PIECE OF MAIL DONT HAVE ON VACATION MY ACCOUNT IS LOCKED AND EVERY TIME I CALL ITS SAYS NOT A VALID CARD ANYONE KNOW HOW I CAN FIX THIS I NEED THIS MONEY NOW AND ALSO CANT GET THROUGH ONLINE

#1857161
@Aadi Pga

They should be ashamed

#2075832
@Aadi Pga

Same here. Social Security number is not valid. This is *** Never recommend this to anyone.

#1857146

Get away from this company, they are a rip off!

#1857151
@PissedConsumer1857146

I am we're already going through a crisis and barely can get by. And I can't get them to track my direct deposit. Everyone else received their the same day it was deposited

#1856825

I should have my stimulus check but netspend doesnt know what the *** they are doing. I need that pretty but apparently netspend or whatever bank is using netspend *** blows

View more comments (2082)
Adeola A Mwe

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Verified Buyer
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Verified Reviewer
| map-marker Secaucus, New Jersey

Money

Netspend - Money
Netspend - Money
Netspend - Money
Hi my name is Jacob Myers and I was told last week that a check was mailed to me with $584.24 which was left in my account for 5/1/23 and they said I should receive d on 5/23/23 and I didn't received it yet can you please have your supervisor call me at
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User's recommendation: Thanks

Maria C Nxa

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Verified Buyer

I need information on who sent these cards and how can I use the money?

Netspend - I need information on who sent these cards and how can I use the money?
Netspend - I need information on who sent these cards and how can I use the money?
Netspend - I need information on who sent these cards and how can I use the money?
Netspend - I need information on who sent these cards and how can I use the money?
I need to talk to a live person to give me more information about the cards that I have I wanna know who sent all this information who sent this cards where do I get the money who sends the money? I need everything information with a live person to give me all that not a damn voicemail or a machine
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Pros:
  • I need more information
Cons:
  • I need more

Preferred solution: I wanna talk to a live person to give me information about this cards that I got who sent the money how to use it. I need more information with a live person conversation.

McKayla J Bzw

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Verified Reviewer

Misleading scam!!

Updated by user Sep 13, 2023

I still have not received my refund. I can’t pay my bills until I do.

Original review Sep 13, 2023
Went and purchased a card from cvs to pay my bill; uploaded $250 plus the $2.95 for the card all for them to flag me as fraud and not open my account. Now I have to wait 10 days just for them to refund me a check in the mail. This company should be banned!
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Loss:
$253
Cons:
  • Entire existence

Preferred solution: Full refund

User's recommendation: HIGHLY DO NOT RECOMMEND

Ryan T Xws

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Verified Reviewer

Worst Bank Ever!