Contact Netspend Customer Service
Netspend Phone Numbers and Emails
How To Contact Netspend?
Most Popular Number:
|Total calls: 6 072||Issues resolved: 202||Last call: Sep 24, 2023|
What Is Netspend Customer Service Email?
There are many ways to share your inquiries with Netspend Customer Service.
Click on “Help&Support'' on the top of the main page and choose “Contact Us.” To reach Netspend customer service department for general inquiries via email, customers can use Netspend customer service email address email@example.com.
If Netspend cardholders need to contact Netspend customer service via email, they can use their secure inbox at the online account center.
Is Netspend Customer Service Working 24 Hours?
Netspend customer support is not working 24/7, but the working hours are convenient. The Netspend customer service is available for customers on weekdays and weekends. The calls are toll-free.
Netspend customer service working hours are Monday - Friday from 8 am to 10 pm: Saturday and Sunday customer care will assist you from 8 am to 8 pm. If you cannot reach Netspend customer service by phone, you can send an email. The Netspend Customer Service representatives will be with you shortly.
Can I Contact Netspend Customer Service by Phone?
The customers are able to reach Netspend Customer Service by phone. The toll-free Netspend customer support number is 1-866-387-7363 or +1-737-220-8956. The phone line is open from Monday to Friday from 8 am to 10 pm and weekends from 8 am to 8 pm.
This is one of the fastest and most convenient ways to communicate with Netspend Customer Care representatives. The professional team will provide support with various issues from Netspend prepaid cards or debit accounts to complaints and partnership relations.
Netspend Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday - Friday: 8:00am - 10:00pm (CT)
Saturday - Sunday: 8:00am - 8:00pm (CT)
PO Box 2136
Austin, TX 78768-2136
How Good is Netspend's Customer Service?
Did not get in contact with no representative. Need to talk to someone about an unauthorized. on my account for somewhere, I do not live.
12 years with them . They have hit rock bottom .
No good no help at all
I can't get to my online account and I didn't get to talk with Customer service
It was difficult to speak to a real person. It took numerous calls and texts. But when a representative did call me back, the conversation was very helpful, and very effective. I got exactly what I was looking for.
Great thank you.
Summary of Netspend Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Netspend?
- “Need card”
- “To get my card start”
- “I wanna know where's my card”
- “To see y my account is negative $35 and where came by being negative”
- “Cannot gain access to check account”
Request for Information Question:
- “To speak with someone about my account”
- “To find out what time customer service closes so i can have my funds transferred to another Netspend card”
Payments and Charges Question:
- “Deposit info”
- “A transaction that was put on my account that I didn't authorize”
Activation/ Cancellation Question:
- “To cancel card”
- “Activate my card”
- “I am having trouble with activation”
- “Refund my money”
Shipping and Delivery Question:
- “I'm trying to see why I have not received my money yet”
- “No puedo activar mi tarjeta y mañana me depositan en ella”
- “Activar tarjeta activate card”
Product/ Service Question:
- “Actívate all access card”
- “Network down”
- “I would like to order a prepaid card”
Return/ Replace Question:
- “I need to change my phone number”
- “Replace card”
- “To receive a replacement card in the mail OK”
- “To talk to customer service”
- “Customer service”
- “Check stubs”
- “To see when I will get paid”
- “My payroll check was sent to my old NetSpend account I need it sent back to corp so I can get paid”
Website/ Application Question:
- “See has my money been release”
- “Desbloquear mi targeta”
- “Someone's charging my car without my knowledge”
, , , , Columbus Productions
NetSpend is a provider of re-loadable prepaid debit cards and prepaid debit card services in the United States. The company's debit cards enable to make purchases, pay bills, secure reservations, and shop online without the need for a bank account or credit history. Operating nationally, NetSpend has one of the most convenient and accessible retail networks in the country, including more than 30,000 card purchase locations and a total of approximately 90,000 debit card reload locations. NetSpend also offers full self-service sales and delivery capabilities through its web and mobile platforms. The company manages all aspects of the debit card lifecycle, from managing the card design and approval processes with partners and associations, to production, packaging, distribution, and personalization. NetSpend also oversees inventory and security controls, renewals, lost and stolen card management and replacement.
Netspend is ranked 65 out of 194 in Cards category
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