Netspend Customer Service
Contact Netspend
Customer Service:
- (866) 387-7363
Email:
Headquarters Address:
Other Info:
M–F 8AM–10PM Central
Sat. & Sun. 8AM-8PM Central
Social Networks:
Summary of Netspend Customer Service Calls
Customers Contact Netspend to Ask about:
Cards:
- “My card is not working and I can’t do anything online , my apps like wish won’t work because of billing problems”
- “I have found my card and would like to see if I can reactivate it”
- “Want let me actavatecard”
Account:
- “Balance on new card”
- “To close all my accounts”
- “Someone accessed my account.”
Payments and Charges:
- “Want to know if my direct deposit is active”
- “Transaction”
- “My direct deposit was supposed to go in effect this morning at 1:30 and it has not come through yet this is when I usually get paid”
Request for Information:
- “I want to know can I get a bigger overdraw transaction”
- “Have a transfer from westen union can i transfer to net spend card”
- “Inquiry”
Refund:
- “To get refund by check”
- “Refund”
- “When will my tax refund be posted in my account”
Staff:
- “Need to ask customer service about everthing about this prepaid card have questions before i open up an account with u”
- “Phone service not working”
Activation/ Cancellation:
- “To activate my card”
- “Cancelled”
Shipping and Delivery:
- “Didnt receive my refund from my dispute”
Website/ Application:
- “App not working”
Other:
- “Pending deposits”
- “Pending deposit”
- “What is my flashpay ID”
About Netspend
Customer Care, Prepaid Card Activation, Card Activation, Shipping Service, Debit Card Activation
Account, Prepaid Card, Debit Card, Direct Deposit, Premier Debit Card
Direct deposit, Ease of use, Frustrating, Send a new card in 48 hours, Online website you can monitor all your transactions and account
Poor customer service, Zero customer service, Mishandling of funds, Misleading activation information, Locked out of account
NetSpend is a provider of re-loadable prepaid debit cards and prepaid debit card services in the United States. The company's debit cards enable to make purchases, pay bills, secure reservations, and shop online without the need for a bank account or credit history. Operating nationally, NetSpend has one of the most convenient and accessible retail networks in the country, including more than 30,000 card purchase locations and a total of approximately 90,000 debit card reload locations. NetSpend also offers full self-service sales and delivery capabilities through its web and mobile platforms. The company manages all aspects of the debit card lifecycle, from managing the card design and approval processes with partners and associations, to production, packaging, distribution, and personalization. NetSpend also oversees inventory and security controls, renewals, lost and stolen card management and replacement.
Netspend is ranked 24 out of 298 in Cards category
USA, Worldwide
Netspend Stats
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