Not resolved

Gift card I was saving for a special purchase. Did not know all the rules.

Guess that is how they make money ripping people off card exp 2019 do I did not activate so lost all the money called and the customer service agreed to send out a new card which should have been a 40.00 amount tried to use it today and negative balance. apparently when you have no activity they charge you 5.95 amount for inactivity.

I told them I would never use their service or recommend them to anyone. The then agreed to give me half but with a current service for what I don't know but now there is 17and change left so service fees on a 40 dollar card is 60%

I think these practices should be illegal.

Product or Service Mentioned: Netspend Gift Card.

Reason of review: Not as described.

Preferred solution: Recommend no one use their service and know all their rules before you try to use this kind of card.

I didn't like: Zero accountabilty.

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