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137 comments

I bought the prepaid card, I have $40 of MY money in this *** card they refuse to activate until we send them a copy of my ss# and birth certificate. That is MY MONEY on that card, why should I have to send them information!?

I attempted to activate my card online and kept encountering problems. So, I attempted to call. They said they can't activate it under birthday and ss# because my boyfriend bought the card under his birthday. That's ridiculous.

They won't take it out of my name and place it under his because they can't change the file in the system.

now I'm out FORTY DOLLARS. F* NETSPEND

Location: Louisville, Mississippi

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Guest

i just bought one and i didnt get my mopney thats ***

Guest

similar issue with me only I put on $125dlls on the card. Purchased for my son.

I planned on activating it for him taking a photo and sending it letting him know it was ready for use.

only during activation process I mixed credentials between social and names in case his mother at any point wanted to access the login online she would be able to without my social and all. long story short, ran into "to continue with activation you must contact customer service." getting the run around and "Only can speak with owner of card" like brfshh, it's my damn money on that card.

Guest

I've been using Netspend since 2010. I've had like 3 of their reloadable prepaid debit cards.

I stopped using the third one like a years ago so my account was locked. I didn't care at the time because I had a bank debit card I used. Recently I had to shut down my bank account and reopen a new one so while I wait for the new bank card I figured I would buy a new Netspend card.I loaded $45 onto it. Big mistake.

The information on the package makes it look like its super easy to activate the card. It is not. The card would not activate when I tried online. The form kept freezing on me.

I tried via the phone and they told me they were going to email me a code to start the activation process. It never came. Turns out the *** got my email wrong. I emailed them and they told me they were required by the Patriot Act to verify my identity in case I was a terrorist or I was funding terrorism.

They asked me to email them photos of my state id, social security card and a utility bill. I did. 3 hours later they replied. They told me my id wouldn't work because it doesn't have my current address on it.

That's because when I got it wasn't living where my current address is. They said my Social Security card was not required even though they told me to take a photo of it and they say the address on my utility bill doesn't match the one on file for me. I don't know what else to do. I've been trying since 3 pm to get them to activate the card and its 12 am.

They still refuse.

I guess I am just SOL. ***

Paije Skd

use the app it works for me

Guest

had same issue, don't buy these cards...rip off

Neven Jjo

My sister has a card and we tried to put the SSN and the phone lady said it was wrong? We didnโ€™t even activate it or anything , so we went on the website out the card info and it told us to call, so we did, and no help. It had us running in circles.

Guest

I have $300 on the *** NetSpend card and now I can't be able to activate it

Guest

I also put 40$ on my card and it keeps saying that they can't verify my ID so they want me to send them all this stuff, but I already gave them my social, if that's not enough to verify me idk what is. So I can't get it activated.

Guest

Netspend don't do credit checks so they say but when I tried to get a card. I can't get the card activated.

And every time I call.

They can't seem to give me a reason. *** you Netspend.

Guest

I'm *** sueing you God damn bastards while you're while sitting back laughing and picking ur *** U can pick ur *** in the court room explaining to the Judge why you failed to activate my card. Now I'm out of $55...

It's going to cost NetSpend more money now... Hahaha

Guest

I got a netspend card it wont activate

Guest

I'm going through this too... Did you figure out how to get your dough...

If so...

Enlighten me... PLEASE

Guest

I'm here trying to know if this card was activated or not . I've been trying some days now to know the status of this card to no avail .

If its activated would you be kind enough to send me the value holdings on the card . Thank you address - brooksiestone05@***l .com

Guest

I am having the exact same problem the *** ripoffs. I had a card activated before no problem

Guest

I had to get a new card in order to activate it under my boyfriend name. Alot of hassle.. I really hope that all is well with it.

Guest

why isn't my card activated yet i fellowed the guide lines

Guest

I got my card activated put 20 dollars on it I tried to use it and it was declined and now I only have 9.an some cents left on it why is that you took my money and I got screwed

Guest

Prepaid credit card people are *** don't want to help out people that already have new prepaid credit cards they need to go to jail for doing it

Guest

This awful company needs to die. A $1 charge for using a debit card as a credit?

A $9 plan just to avoid surcharges? What a crock! I canโ€™t believe how theyโ€™ve managed to stay in wal mart except to screw over lower income people with low perceived risk.

I am so infuriated that I ever got this as a gift card for a friend of mine. Never again will I use netspend and Iโ€™ll make sure none of my friends or family use it either.

Guest

Netspend to spend $53m in lawsuithttps://consumerist.com/2017/04/03/netspend-to-pay-53m-to-resolve-allegations-it-misled-prepaid-card-customers/index.html

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