I purchased the net spend card specifically to have my income tax refund direct deposited to my card. When I went to get my money the pay station says there is a $11 fee for getting my money.
I have had other Netspend cards and no problem.
I went to the pay station because I understood with direct deposit you get free withdrawals. This card I purchased on my own before income tax season started, thinking I would be ahead of the game.Also I still have not received my permanent card either, called customer service you cannot talk to live person-some customer service