I have been with Netspend for two years and never had a problem until now. In January of this year I received my refund check and on January 29th someone did an unauthorized transaction of $1283.89 onto my account and I made a reported this to them in April.
After calling many times this the status of this claim I was old that I needed a police report and notorized document; they waws suppose to email the document to me but no email never came and then I was told that it was been mailed to me.
It was mailed but no document was in the envelope; a call was placed back to them several times but after I finally received it and returned the information I was told that they did not receive the information on time. I have been fighting to get My money back because it is not this company and I have a family to take care of.
Product or Service Mentioned: Netspend Account.