What can I do to get the help that I need I made a transaction with the checking account side of my netspend card 5/18 for 60$ on 5/25 it came back that the bank dishonered it I then made a 30$ payment from the same acct transaction posted to utility company never came out of account. I contacted card company was told the transactions were never made because they are not in the history.
I argued with this company about an hour and a half or more.
I was treated disrespectfully got put back into the que line until another representative picked up I asked for a supervisor was disconnected, I called back asked for a supervisor or someone who could tell me why this happened got transferred and I let the phone ring for a good 5 minutes or so before I hung up and called back then I just kept getting repeated answers of the chrgs aren't in your history we can't help. Wasn't even offered a dispute or payment inquiry nothing.i do have pictures of the dishonered letter my transaction history and where payments posted to other account if you want them.
Product or Service Mentioned: Netspend Account.
Reason of review: Problems with payment.