Briefly. I reported my card stolen in June, received a replacement card with the promise from the agents that the card can never be used again.
In August, the stolen card was unblocked and used at a ATM. I called in, reported the situation about the previous claim, changed all security measures and the agent even put it in the notes to NEVER unblock this card. Three days later, two more debits were made because the agent didn't refer to the notes nor used my new secret question and unblocked the card. The customer resolution department said that it was my fault and I should have better control over my card.
It was stolen in JUNE, WTF. I lost $772 with no way of a possible refund.