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My granddaughter was given a net spend card for he birthday because she is under age they wanted it to be set up with an adult. So I agreed to help her set it up and we requested a perment card.

She received but did not activate it because she had used what money she wanted to on rest of card and was saving the rest for something else she wanted. Well a few months later she tried to use it to buy herself something she wanted and it wouldn't work so we tried to call but they weren't available to help. So we finally found her permant card and activated it but then there was no money on it. So I called to find out where the money was and was told that there was a $5 a month fee inactivity.

Never in any time that I talked to or read anywhere was this disclosed. They stole her money and refuse to do anything to fix it.

Reason of review: Not as described/ advertised.

Monetary Loss: $17.

Preferred solution: Full refund.

Netspend Cons: Any of it.

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Netspend

We are sorry to hear about your experience with using a NetSpend card.

We would appreciate the opportunity to assist you and request that you email us at social@netspend.com.ย  We will get back in touch with you as soon as possible.

Thank you,

Netspend

Guest

Netspend is a subsidy of Bankcorp. I am currently dealing with a stolen card situation and whoever took it had spent my entire tax refund of over 5k.

I am giving Netspend the ten days they need for this investigation, if no action ( Which it doesn't sound like they will help in any way) I will file a dispute for fraud with Bankcorp, they are much more reliable then the subsidy. Hope this helps.

Meggie Bjp

If you are old enough to have a granddaughter, it's quite amazing that you have no idea how life works.

Guest
reply icon Replying to comment of Meggie Bjp

I know how life works never buy any of those reloadable cards! They are rip offs and you obviously are not very bright either!

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