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Just got my card a few weeks ago. I recently loaded it with $60 just for gas and such. Just yesterday, my card and Netspend account were disabled. No reason why. I immediately called customer support. CS told me that I needed to email scanned documents of my legal ID...
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Contact Netspend

Headquarters Address:
NetSpend Corporation
PO Box 2136
Austin, TX 78768-2136
Phone:
(866) 387-7363
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