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So, it says that we can deposit Money orders using our Mobile Deposit App with NetSpend. Well let me just tell you, DON'T EVER TRY IT! Today I had the worse experience ever with NetSpend. Apparently their mobile platform can not decipher the a check from a Money Order...
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Netspend_Support
Netspend_Support

I understand that you were having issues posting a money order to your account. I apologize for any inconvenience this may have caused you. “We would appreciate the opportuni...

Netspend_Support
Netspend_Support

I understand that you were having issues posting a money order to your account. I apologize for any inconvenience this may have caused you. “We would appreciate the opportuni...

1.0
I liked
  • That i could mobile deposit
I didn't like
  • That no one could help me at all
#1128295
Reply to reviews

I tried activating my netspend card and the representative said I was no longer eligible to use the their services. When I asked why he said they were unable to provide that information. I then told them I have a right to the reason why I am no longer eligible. So, I...
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Netspend_Support
Netspend_Support

“We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.”Thank you,Netspend”

Netspend_Support
Netspend_Support

We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.Thank you,Netspend”

#1125546
Reply to reviews
Seriously I am so over not knowing when im going to get paid. It can be a friday or a monday. Sometimes I end up waiting over 2 weeks since I last got paid. I'm tired of guessing when Im going to get paid. I wish they would be more consistent. If i can be taken off the...
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Anonymous
Karen1972

Call your card sometimes that alerts it. Or call this morning customer service and tell them you're expecting a direct deposit I don't know for some reason if I alerted my car...

2.7
#1125434
Reply to reviews

Netspend - No money

Netspend
#1143610
2.1
Details
My check usually deposits early but i still havent got my money. Hopefully tomorrow it will come or im switching my bank
Comment
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Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
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Value for money
Website

Netspend - Not.good have them call me again

Netspend
#1141894
Not good call dropp.call me please
Comment
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Netspend - Money on my block card

Netspend
#1141011
They put money on here they want let me fet my money on my card
Comment
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Netspend - 3 cards that are "expired"

Netspend
#1137475
I have 3 cards thats im trying to activate that i received as gifts last christmas. The expiration dates are 4/19, 2/19x2. I wasnt in a hurry to activate them, and now that i tried i was told that they are expired...and clearly they are not. Is this how the company makes their money ? By pocketing other peoples money ? How can a card with money on it be expired ?
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loaded cash on their card and they are holding for some stupid reason; 443 dollars gone. don't use their card. scammers and thieves. customer service is a joke and useless. ask for supervisor they put me on hold then hung up on me. now they tell I have to get some...
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I didn't like
  • Evrything
#1124144
Reply to reviews
Here in San Diego if you purchase your netspend at a certain place, you can reload it and get cash for free and they are open late. Do a little a little homework its probably available in your area too.I use my card for online shopping and incidentals never had a...
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2.3
#1122656
Reply to reviews
Here in San Diego if you purchase your netspend at a certain place, you can reload it and get cash for free and they are open late. Do a little a little homework its probably available in your area too.I use my card for online shopping and incidentals never had a...
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#1122655
Reply to reviews
Today, on Oct. 27th, they abruptlyy shut down my account leaving me and my young children, and wife, without any money for bills or sustenance. We needed that money for groceries. The feckless, dim-witted customer service reps are criminally vapid and drone on and on...
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1.0
I liked
  • Temporary convenience of having a card to use
I didn't like
  • Bureaucracy
  • Theft of funds
  • Lack of concern and timeliness
#1122137
Reply to reviews
About 2 weeks ago I went to my local Walgreens and saw a netspend card, I was in need for one so I picked it up and loaded it up with 40, when I got home 2 hours later I decided to activate the card online, i entered my card number, exp date, and my social security...
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Anonymous
Aaron

Same thing for me too!

1.0
#1121899
Reply to reviews
Noticed they'd locked my cards this morning. And yes, I have contacted them. I spent over an hour on the phone being put on hold repeatedly for long stretches of time while the agent said he was going to try and talk to his supervisor about my situation. The agent said...
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Anonymous
blw

To Review #1120658: I had a similar issue occur yesterday two days prior to a planned trip. It started because I reported what I thought was an unauthorized charge and asked ...

1.0
I liked
  • Temporary convenience of having a card to use
I didn't like
  • That i cant access my own money
#1120658
Reply to reviews
$300 has magically disappeared from my account and no matter what I do I cannot get ahold of a live person. I've been trying for days now I'm done I'll never use this *** company again.
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Netspend_Support
Netspend_Support

“We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.”Thank you,Netspend”

Anonymous
cyyndi savage

scott they have an office in texas....netspend corp701 brazos street suite 1200 austin texas 78701, 512 532 8200...good luck with your issue with netspend. hope this helps...a...

1.9
#1117764
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