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#65636

How do I have my prepaid card get unlocked.

I was trying to activited my prepaid card but it didn't go through it got lock

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Answer:
by #1997695

According to the Netspend help section, the account can be locked if you give the wrong PIN three times.
To unlock it, please contact the Netspend customer service:

by #1993455

I was trying to activited my prepaid card but it didn't go through it got lock

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Question:
#79396

How do I send NetSpend my documents they asked for.

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by #2071474

I do I send NetSpend documents they asked fori have been trying for ten days to get my money off my account but it is frozen and PayPal won't have me as a customer

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Question:
#62524

What’s going on with my disputed claims.

My card was stolen someone made unauthorized transactions.

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Answer:
by #2288856

my card was stolen someone made unauthorized transactions what happens now do i get my money back or what

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Question:
#60602

Why can't I activate my new card.

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Answer:
by #1972758

According to the Netspend account page, you should be able to activate your card at netspend.com/account/activate. You will need to provide the following card information: card number; security code.
If you have any issues with the card activation, please contact the Netspend customer care team:
  • via the company's social networks.

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Question:
#48947

How 2 send photo to document at netspend.com.

I have not rec'd visa card

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Answer:
by #1913794

Unfortunately, netspend.com does not provide any information on how you can send a photo to a document. Please contact Netspend Customer Service:
  • by mail to
    Netspend Corporation PO Box 2136 Austin, Texas 78768-2136 United States

Customer service is provided:
  • Monday – Friday from 8AM to 10PM Central
  • Saturday & Sunday from 8AM to 8PM Central

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Question:
#48022

Why do i keep recieving messages about pending deposit.

Something about they need more info

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Answer:
by #1906126


If you get messages about Netspend pending deposit, there might be one that needs confirmation. Contact Netspend customer service by phone at 866-387-7363 in order to clear up the situation.

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Question:
#47829

Why can't I check on my Direct Deposit it's suppose to come in today but can't get through on the phone cause of busy signal?Can't call you getting busy signal!!

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Answer:
by #1906132


According to Netspend FAQs to check your balance for free, log in to your Online Account Center, where you can see your balance, your deposits and transaction history. You can also check your balance for a $0.50 fee by calling Netspend toll-free number 1-86*-387-7363 or when making the inquiry at a participating ATM located in the U.S.

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Question:

Where is my SSDI deposit.

I have not received my deposit

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Answer:
by #1872118

According to the Schedule of Social Security Benefit Payments 2020 stated at ssa.gov, SSI should be deposited on June 1. If receiving both Social Security and SSI, Social Security is paid on the third of the month.
According to the comments posted at quora.com, it depends on that particular Netspend card's policy. SSI is paid/deposited on the 1st of the month unless the 1st falls on a weekend or federal holiday, in which case it is paid/deposited the business day before.
For further assistance please contact NetSpend Customer Service by phone at 1-86*-387-7363. Customer Service is provided:
  • Monday - Friday from 8AM–6PM Central
  • Saturday and Sunday from 8AM-5PM Central

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Question:
#39108

Am I able to send money from cash app to my net spend card and if so how long does it take for the transaction.

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Answer:
by #1859629

Unfortunately, Netspend does not provide any information about if it is possible to send money from cash app to Netspend card on the company website. However, according to the 'Supported Cards with Cash App' article posted at cash.app, cash app supports debit and credit cards from Visa, MasterCard, American Express, and Discover. Most government-enabled prepaid cards are also supported, but depositing to these cards does not work.
To get more information about the Netspend card, please contact the Netspend customer care team by phone at (866) 387-7363 or via the support form on the PissedConsumer website. Support is provided
  • Monday – Friday: 8AM–10PM Central
  • Saturday & Sunday: 8AM-8PM Central

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Question:
#39041

How can I get a new card.

I had misplaced my card in 2018 my Stimulus payment is on that card how can I get a new one with my payment on it?

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Answer:
by #1859630


According to the Netspend help section, you may order a new card
  • by contacting the Netspend customer care team via their toll-free number, 1-86*-387-7363;
  • by logging into your Netspend account. Select 'My Account' - 'My Prepaid Cards'.

It usually takes approximately 7 to 10 business days to receive the Netspend card. When your card arrives, activate it. Follow the printed activation and identity verification steps that are on the materials that arrive with your card.

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