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4 comments

Do not ever get a net spend card. My card was cancelled due to a charge I didn’t make.

They did not inform me that my card was cancelled. Stood in line for a hour and was unable to get my purchase. Called and they sounded like a robot. So basically I can’t buy my medication get food for my son I may or may not have a card by Saturday.

I was on the phone with pathetic customer service reps and they refused to send a card guaranteed one day, nor send thrifty western union. Which he said they did not use western union and I come to find out they do. Then to compensate me for my problems he said he was t charging me the 25 for sending the card by ups then he he would give me a five dollar credit. REALLY!!!!!!!

I can’t but food, I can’t buy anything but you will give me a 5 dollar credit.

The unauthorized charge was 13 and if I knew they were going to cancel my car, I would have said to forget it. Horrible horrible company.

Reason of review: Return, Exchange or Cancellation Policy.

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Guest

No, I cut the card up. Will never us that company again.

Celenia Mcx

We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.”

Thank you,

Netspend”

Guest
reply icon Replying to comment of Celenia Mcx

Where is my wife's money?? We will sue if the issue is not resloved

Guest
reply icon Replying to comment of Guest-1432698

You waiting for payroll deposit too? Mine is going on 5 hours later than normal right now.

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