Not resolved

I have a account with Netspend for over 6 years. I called to change my address and email.

They locked my online access and told me that I would have to send a copy of my SS Card, and was about to mentioned other things I needed to submit to prove I was the one making the changes. I couldn't believe that my tenure with the account meant NOTHING!! I thought that the questions you ask at the beginning of the call verifies u are who you. All of that to change your address and email.

I just wanted to make a pretty nice deposit, I told them to close the account was. I'm going to with a regularbank.

Review about: Netspend Account.

Reason of review: Poor customer service.

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