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Why does VISA associated with this terrible company?I thought I was buying a reliable rechargeable card to give to my kids.

They can't use it because they are under 18. Ok. So the card isn't activated right? So I can put my information in and still use the $100.

but no I can't because it's associated with my daughters SS number and she isn't 18. and the circle continues to loop. So we can change that to a gift card and she can use the $100 so I can't do that because it's under her SS so have her call. She calls and they say, drum roll please, it's not activated, so have your mother call.

They're not open so I go online and I can't do anything. Oh and did I mention that to activate the card they want you to send them a copy of your birth certificate.

And yes it probably is stated in there policies but those policies are in a packet you see after you have bought the card and opened the package not before.Terrible absolutely crazy.

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Anonymous
Bossier City, Louisiana, United States #1153729

I am currently going thru this same bs myself!Bought 4 of these cards and loaded each with $100 for each of my teens.

Both my 19 & 17 yr olds activated there's with minimal issues, but my 14 couldn't get his activated online so I call in to do it for him & these scumbags want everything but drop of blood to activate this thing! Birth certificate, SSN #s, and drivers license...then I get an email back that the want mooooore info! Now I gotta resend my son's bc & send in proof of address!

Unbelievable!What was your outcome with them if you don't mind me asking?

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