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My boyfriend and I were applying for a rental home and needed to have our credit reports reviewed. They accept any payment exept cash.

So I had my boyfriend purchase a Netspend visa debt. card because i have used them before with no problem so of corse dont fix something that works right?! Wrong my boyfriend put $150 on the card and tried to activate it and was told to call customer service no answer because they were closed? So anyway since i have done this before i tried to activate the card, same thing so i waited and tried again the next morning.

I went through all the steps on the phone app. and in red said LOCKED So i called the number provided for customer service (i guess thats what they want to call it) They asked me for my information that i just finished doing on the netspend app. For them to tell me I need to send them a copy of my DL and SS#. I asked her that i wanted to talk to a superviser and she said he was busy and that i couldnt, i asked again she said ok one moment and then said Im sorry and the call was disconected.

Who does that???????.

Is that perfessional? Thanks alot.....Netspend they should change their name to NETSPENDYOURMONEY.

Reason of review: Order processing issue.

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