Product: Netspend Prepaid Card Activation Clear all filters (66 of 66 reviews match)
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I purchased this card from my local store on 9/29/2017 and loaded $100 dollars on the card.I've been trying to activate the card since 8:15 this morning. The voice prompts keep telling me I have to speak with customer care. But every time it goes to transfer me it says...
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1.0
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Netspend Prepaid Card Activation
#1107928
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There's no way to activate this card for it don't take your info.Listen i am all set to go through dumbness like this i can just imagine thectrouble one would have just trying to get their money. I have a bank card no a.t.m.fees and no charge for handing my funds so...
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Netspend Prepaid Card Activation
#1105166
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Netspend. Wow. Fast, easy and convenient they offer. I purchased a card, put 100.00 dollars on it. Spent 6 hours on the phone trying to activate the card. They will not activate it. They say my address is invalid. Well its where my mail has been sent to for years. Now...
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1.0
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Netspend Prepaid Card Activation
#1094802
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Netspend - Horrible

#1129531
1.0
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I brought a card and tried to activate it for one time use only because I got a card three days ago and ordered one with my name. They refuse to activate it til I send them a pic of my SS card and Id. Now I'm out of money .
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Netspend - Unprofessional workers

#1112807
1.0
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I called about money beimg taking off my netspend card. Upon speaking to a rep. about my money it was hard for us to understand eachother because they didnt clearly speak english. I asked to speak with a supervisor and was placed on hold for over two hours. Something needs to be done about this.
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Netspend - Won't activate. Utter nonsense

#1110698
Bought card for online bilkpay. Am VERY low income every penny matters. TOTALLY RIDICULOUS BUT CHEAPER TO BUY NEW CARD THAN TO LOAD EXISTING ONE!! THEN FIND OUT NUMBSKULL NETSPEND WONT ACTIVATE NEW CARD BECSUSE OF EXISTENCE OF NEW ONE RIPOFF RIPOFF RIPOFF IM SCREAMING TO CONGRESS AND MEDIA
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Netspend - Unprofessional

#1091969
2.6
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I was given a netspend prepaied card at check and go I called to activate the card and they put a block on my is it because I already had 2 other netspend that or inactive or is it that I recently moved I was asked to email personal documents to their e mail documents @ netspend. And the card would be activated in 6 hours it's now 8 hours later are is still blocked what a lying company
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The advertisement of the netspend card read "get your money in minutes" so I picked one out and took it to the register. When I got home I called to activate my card. This is where the trouble began. The guy on the phone (who couldn't speak a lick of good english)...
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1.0
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Netspend Prepaid Card Activation
#1094534
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Shady.Received a pre-paid Master Card as a gift and have been unable to use it. I have contacted the company 4 times so far and they want my name, address, and Social Security number to "activate" the card. I will not release that information. I have asked repeatedly...
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Anonymous
Tonya

Same thing happened to me. Now they have my money and will not send me a refund check for 120 days because i will not give them personal info.

NetSpend2013
NetSpend2013

We are sorry to hear that you feel that way and have not been able to speak with a supervisor. Please feel free to email us at Social@netspend.com and we would like the opport...

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Netspend Prepaid Card Activation
#1082485
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These people are crappy to deal with.Won't activate card and their website simply doesn't work. I call Customer Service. They made me wait for 25 minutes and they redirected me multiple times to their "online activation guy" and he couldn't do. They have people that...
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NetSpend2013
NetSpend2013

We regret to hear that you are unable to activate your card through your online account. We would be more than happy to assist you further, without publicly providing your acc...

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Netspend Prepaid Card Activation
#1078983
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Bought my daughter a netspend card to purchase tickets for an upcoming concert when i tried to activate the card they told me i had to send proof of identity via email which i have never had to do this befor after an hour and a half on the phone i am told it will take...
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NetSpend2013
NetSpend2013

We are very sorry to hear this. Please email social@netspend.com and we will make sure this is addressed and your card can be activated.Thank you and hope to hear from you, Ne...

1.0
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Netspend Prepaid Card Activation
#1075552
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Received a $500 netspend card as a gift. Call customer service to activate the card they said they can't activate the card because it was expired. After All personal questions answered ss#, b-day and home adddress. Customer service just told your card is expired we...
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NetSpend2013
NetSpend2013

We're sorry to hear you had trouble activating your card. Please contact us at social@netspend.com so we may look into this for you. Thanks, Netspend

1.0
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Netspend Prepaid Card Activation
#1073053
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we use prepaid cards to pay bills each month. We get a new one at the store as needed to avoid having 2 pay a monthly fee for something we only need once a month... anyway my car insurance is going to get cancelled if i cant get this dang card activated in time! This...
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NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear that you had trouble activating the new card you purchased. Please contact us at social@netspend.com for assistance. Thanks, ...

1.1
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Netspend Prepaid Card Activation
#1072721
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I had been with netspend for several years, and in the midst of my loyalty to netspend my identity was compromised and because of their negligence i am been asked to further put information at risk by submitting the photo i. d. , proof of address, social and security...
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1.1
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Netspend Prepaid Card Activation
#1063599
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