Manufacturer: Netspend Category: Card Activation Clear all filters (19 of 19 reviews match)
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Netspend is setup to rip you off if you supposedly make a mistake trying to activate the card. If your home address can't be detected and you're uneligable to use your po box and it's the only address you have and it can't detect both, then that's where they got you. They lock your online account and say you have to call a representative. You call them and do as they instruct but your account doesn't unlock and doesn't activate your card. As for...
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1.1
I didn't like
  • Take my money
#982570
Put money on a card for bills, its been 2 days and they havent activated my card, i believe this is theft. No one is amswering me, not even Chuck the so called president that they tell you to e-mail. I dont know what else to do, christmas is ruined
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Sward97

Sward97 They stole $800 from me which was the money I was suppose to use to move out of my grandmothers place, just so anyone knows.

Anonymous

Anonymous Why would you put all of your money in a card that is not avtivated yet? You can put only 10$ to activate it.

So, I just recently ordered a prepaid NetSpend debt card. I was so happy, because now I finally have my own card to use. I went to the website to activate my card, but it said that there was something wrong with the website. So I was like, "Alright then". After that, I got signed out of my d*mn account! Why!? When I tried to sign back in, I was told that my account was locked. This happened over two months ago. And today, I tried to sign in...
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Netspend Prepaid Card Activation Review

#980784
2.3
I put 40$ in a card and they refused to activate it
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Netspend Prepaid Card Activation Review

#979420
1.0
Im out $200.00 and asked to speak with a supervisor and insisted on speakung with a suoervisor and was refused and then was asked what my pin code was and i said i dont have a pin code because netspend wont activate my card with MY MONEY ON IT.
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Netspend Prepaid Card Activation Review

#975265
Bought a card to pay a bill they ripped me off,said it was active and nothing ! They put a block and kept my money ! I hate these people!
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Netspend Prepaid Card Activation Review

#970706
Tried activation required identification mailed
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On November 5th 2016 I put $50 on a NetSpend card. I was asked to activate the card and when I went to activate the card it said I couldn't activate the card because my information was incorrect. The actual personal information in for me to send in documents which I did not feel comfortable with. I proceeded to explain that I had never have to use that information before. Then they told me that there's nothing I can do. I asked him is there...
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Anonymous

Anonymous Purchased 20 dollar prepaid netspend visa... tried to submit a purchase DECLINED ... checked statement, 15 dollars PENDING... recieve card im mail activate it 0 balance... tot...

I bought this card with $60 on it, purchased on September 26th.I was 17 when I bought the card but I turned 18 today almost exactly a month later. Initially tried activating it and that's how I found out about the age restriction, so I've been waiting patiently to activate it. I called today and they said they needed my S.s. And three other forms of identification.I sent them the documents and haven't heard a word back & it's still not activated.
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I just got my card in the mail and activated the card and they said you had to speak with a live person once your done I waited 45 minutes to speak with Simone then they ask for name and card number and then they ask on how can I assist you I told them what's the balance because I just activated this card and will be going to direct deposit what's the balance on here she said it's a 50 cent charge I was like okay cool so what's the balance she...
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NetSpend2013

NetSpend2013 Hello,
Thank you for the feedback. We are sorry to hear about the long hold time you have experienced. We would be happy to help you with your account. Please email social@...

NetSpend2013

NetSpend2013 We regret to hear of your poor experience and we would like to make sure this issue is addressed. Please email social@netspend.com and we will get back to you as soon as poss...

I received a Netspend prepaid gift card as a birthday present. You can't just go out and use the card right away like most other gift cards-- you have to call the number on the back of the card to activate it --then they ask you for a very personal information like Social Security number, birthday address ,phone number , and name. When you tell them you just want to use the money the gift giver loaded on the card-- they tell you you have to...
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Iv never had NetSpend before so i go and purchase one and add the last bit of money i had on it. I get home and get on line and try to activate it and it kept saying it failed. So I call customer service and could barely understand anything the guy was saying cause clearly he isn't from America. Every question I asked he would ignore it and say that there is nothing he can do and would have to close my account. How in the *** can he close it...
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All i have to say is dont trust them i did and now i got to wait anouthr week to get my pay check cuz they promised me they would hold until I get my card activated I got my card activated and I called them and come to find out they sent my money back to the company I work for I think I could have a good chance with a lawsuit because I got a lot of false information a lot of false advertisement with this company don't trust them
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I also live in NM and my roommate--lets call him Jim--fell victim to this trap, even though I warned him about trolling online for prepaid cards or financial aid towards his school. Everything seemed to work fine until he tried to activate the card and they locked it...ten minutes later he got a call from a random call center number with some Indian guy barely spoke English told him the exact same thing as you....He was pissed and hung up, but...
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Anonymous

Anonymous the FCC? what does the FCC have to do with it?

1.0
#893576