Netspend Prepaid Card Activation Reviews

1.0
(8 reviews)
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On November 5th 2016 I put $50 on a NetSpend card. I was asked to activate the card and when I went to activate the card it said I couldn't activate the card because my information was incorrect. The actual personal information in for me to send in documents which I did not feel comfortable with. I proceeded to explain that I had never have to use that information before. Then they told me that there's nothing I can do. I asked him is there...
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Anonymous

Anonymous Purchased 20 dollar prepaid netspend visa... tried to submit a purchase DECLINED ... checked statement, 15 dollars PENDING... recieve card im mail activate it 0 balance... tot...

I bought this card with $60 on it, purchased on September 26th.I was 17 when I bought the card but I turned 18 today almost exactly a month later. Initially tried activating it and that's how I found out about the age restriction, so I've been waiting patiently to activate it. I called today and they said they needed my S.s. And three other forms of identification.I sent them the documents and haven't heard a word back & it's still not activated.
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I just got my card in the mail and activated the card and they said you had to speak with a live person once your done I waited 45 minutes to speak with Simone then they ask for name and card number and then they ask on how can I assist you I told them what's the balance because I just activated this card and will be going to direct deposit what's the balance on here she said it's a 50 cent charge I was like okay cool so what's the balance she...
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NetSpend2013

NetSpend2013 Hello,
Thank you for the feedback. We are sorry to hear about the long hold time you have experienced. We would be happy to help you with your account. Please email social@...

NetSpend2013

NetSpend2013 We regret to hear of your poor experience and we would like to make sure this issue is addressed. Please email social@netspend.com and we will get back to you as soon as poss...

I received a Netspend prepaid gift card as a birthday present. You can't just go out and use the card right away like most other gift cards-- you have to call the number on the back of the card to activate it --then they ask you for a very personal information like Social Security number, birthday address ,phone number , and name. When you tell them you just want to use the money the gift giver loaded on the card-- they tell you you have to...
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Iv never had NetSpend before so i go and purchase one and add the last bit of money i had on it. I get home and get on line and try to activate it and it kept saying it failed. So I call customer service and could barely understand anything the guy was saying cause clearly he isn't from America. Every question I asked he would ignore it and say that there is nothing he can do and would have to close my account. How in the *** can he close it...
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All i have to say is dont trust them i did and now i got to wait anouthr week to get my pay check cuz they promised me they would hold until I get my card activated I got my card activated and I called them and come to find out they sent my money back to the company I work for I think I could have a good chance with a lawsuit because I got a lot of false information a lot of false advertisement with this company don't trust them
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I also live in NM and my roommate--lets call him Jim--fell victim to this trap, even though I warned him about trolling online for prepaid cards or financial aid towards his school. Everything seemed to work fine until he tried to activate the card and they locked it...ten minutes later he got a call from a random call center number with some Indian guy barely spoke English told him the exact same thing as you....He was pissed and hung up, but...
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Anonymous

Anonymous the FCC? what does the FCC have to do with it?

1.0
#893576
I purchased a prepaid visa throught this company to pay my insurance. I tried activating on line and it wouldnt let me so i called and they still didnt activate it. They say they cant verify my address even tho i sent them my address card and things they asked for. I have been fighting with them for almost a week. They wont give me my dam money. Now my car insurance has been canceled and i have no way to or from work because of this. Isnt the...
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Yeah let me fax a copy of my SS card to god knows where so i can get use of my own hard earned money. Now if somehow i can finally get my money back weeks later who knows if i can cash their check. I will still be out the $4 i had to pay for the card to be very inconvenienced. DONT BUY THIS CARD!! There are way easier cards to get without having to worry if you can even use the money you put on their card. Thanks for legally robbing me netspend...
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Anonymous

Anonymous Are they confiscating and relaying peoples' info? This sounds as though many may have duplicates in society~ to put it nicely.

NetSpend2013

NetSpend2013 Hello,
Thank you for your feedback. We regret to hear that you were not able to activate your card. Please email us at social@netspend.com and we will look into this furthe...

Netspend Prepaid Card Activation Review

#929882
I signed up for the card online, it was one of the hardest prepaid cards i've ever purchased. I had to activate the card, then go buy a reload it card..... After that i had to go online open up a (safe) on the reload it website, wait for them to except my new card which I ended up calling customer service to speed it up. I then had to activate the reload it card and WAIT TWO HOURS
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Netspend Prepaid Card Activation Review

#891804
1.8
I was activating interd sumething now can't start over
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I just paid cash for a Net Spend card, came home tried to activate it online and it said to call.Called the number and of course could barely understand anything he said but was told my account was compromised and they would not activate it. What account? It is a pre paid card I don't want or need an account. i just wanted to use it once and I paid cash for %@&$ sake. They will mail me a check in 4-6 weeks but not for the amount I paid for the...
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