Manufacturer: Netspend Category: Card Activation Clear all filters (57 of 57 reviews match)
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Shady.Received a pre-paid Master Card as a gift and have been unable to use it. I have contacted the company 4 times so far and they want my name, address, and Social Security number to "activate" the card. I will not release that information. I have asked repeatedly...
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Anonymous
Tonya

Same thing happened to me. Now they have my money and will not send me a refund check for 120 days because i will not give them personal info.

NetSpend2013
NetSpend2013

We are sorry to hear that you feel that way and have not been able to speak with a supervisor. Please feel free to email us at Social@netspend.com and we would like the opport...

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Netspend Prepaid Card Activation
#1082485
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These people are crappy to deal with.Won't activate card and their website simply doesn't work. I call Customer Service. They made me wait for 25 minutes and they redirected me multiple times to their "online activation guy" and he couldn't do. They have people that...
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NetSpend2013
NetSpend2013

We regret to hear that you are unable to activate your card through your online account. We would be more than happy to assist you further, without publicly providing your acc...

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Netspend Prepaid Card Activation
#1078983
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Bought my daughter a netspend card to purchase tickets for an upcoming concert when i tried to activate the card they told me i had to send proof of identity via email which i have never had to do this befor after an hour and a half on the phone i am told it will take...
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NetSpend2013
NetSpend2013

We are very sorry to hear this. Please email social@netspend.com and we will make sure this is addressed and your card can be activated.Thank you and hope to hear from you, Ne...

1.0
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Netspend Prepaid Card Activation
#1075552
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Netspend - Didn't work at all

#1080339
1.0
Netspend it bs, put 60 bucks on a card and now i cant activate the *** thing
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Netspend - Stole my money wont activate my card

#1080152
I bought a card put $25 on it and cant activate it to use. Ive tried calling emailing and got no where. Im retired and on a fixed budget and $25 is alot of money to me
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Netspend - Pin numbers

#1070317
1.0
I was told to redial the sane phone number to set up pin I did twice I not calling anymore
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Netspend - Horrible

#1062322
I just bought card triedd to activate and it said there was and error so now i cant use the card until customer service is open and well see how that goes
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Received a $500 netspend card as a gift. Call customer service to activate the card they said they can't activate the card because it was expired. After All personal questions answered ss#, b-day and home adddress. Customer service just told your card is expired we...
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NetSpend2013
NetSpend2013

We're sorry to hear you had trouble activating your card. Please contact us at social@netspend.com so we may look into this for you. Thanks, Netspend

1.0
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Netspend Prepaid Card Activation
#1073053
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we use prepaid cards to pay bills each month. We get a new one at the store as needed to avoid having 2 pay a monthly fee for something we only need once a month... anyway my car insurance is going to get cancelled if i cant get this dang card activated in time! This...
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NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear that you had trouble activating the new card you purchased. Please contact us at social@netspend.com for assistance. Thanks, ...

1.1
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Netspend Prepaid Card Activation
#1072721
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I had been with netspend for several years, and in the midst of my loyalty to netspend my identity was compromised and because of their negligence i am been asked to further put information at risk by submitting the photo i. d. , proof of address, social and security...
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1.1
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Netspend Prepaid Card Activation
#1063599
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I have been a NetSpend customer since 2010 and nine times out of 10 when I call customer service I find myself wishing that I had died instead of picking up the phone. Among the millions of issues that I have had with this account recently I moved to the US Virgin...
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1.0
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Netspend Prepaid Card Activation
#1060442
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I believe I had used these type of cards for years since 2012 or 2013, due to unsatisfactory conditions with mailing cards, loading balances, and activation of card time, I decided to start using another account rather then netspend to ensure everything was done on a...
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2.1
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Netspend Prepaid Card Activation
I didn't like
  • What was done to people
  • Hated it
  • Poor security
#1058730
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I purchased a net spend card and put 235.00 on the card and i went to pay 234.30 and it said that i have insuffent fund because they charge a dollar for every time you use the card i will not get this card again. They I was told that i could get the money off the card...
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Netspend Prepaid Card Activation
#1056815
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Received a netspend visa as a Christmas gift (12/16), it's June(2017) and I think it may finally be activated after the $5 per month inactivity fee. I was told I would need to send a copy of my social security card along with 2 other forms of ID in order to activate it.
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1.0
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Netspend Prepaid Card Activation
#1055677
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