Netspend Premier Debit Card Reviews

2.1
(7 reviews)
Value for money
Interest Rate
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I have been doing business with this company for years thinking I was secured, come to find out I wasn't. A transfer was made from my netSpend Premier card. Now all that day something was going on with my account. Right after, $200 was transferred out of my account without my knowledge, I immediately canceled my card and contacted netSpend. They supposedly investigated the situation only to say after weeks later; only to say I was at fault. I'm...
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This is my complaint for my NetSpend premier card ending in 1152. My name is Kristina McKinnon I have tried for over 2 months now to get online too receive my overdraft protection services for my card. And I have failed each attempt to try to get online for the overdraft protection. I currently have two NetSpend accounts period with direct deposits and only one was accepted with the overdraft protection this is card ending in 0 916. This is the...
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Anonymous

Anonymous 1-Overdraft protection isn't a right
2-You're not ENTITLED to it
3-This is a public forum. Be prepared to change your phone#
My thought would be why would anyone give...

#932675
I have a claim out on a transaction of 119.91 that i was to believe was to be sent to a Company called Sports U S A when my boots did not arrive i called Netdpend and asked where they sent the money they said Cai chang in China so im so upset with this cause i didnt authorize it to go there they said in 10 days id have my money now there saying there adding another 90days i just wsnt my money back my claim # is2923010 my name is Gloria Steele...
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NetSpend2013

NetSpend2013 Hello,
Thank you for the feedback. We see you have concerns regarding your dispute claim and we would be happy to help. Please email social@netspend.com and we will make su...

Netspend Premier Debit Card Review from Brownsville, Florida
I had a charge of $4.33 on my account. I called Netspend to get details about the purchase. The rep told me he can block my card. I specifically told him DO NOT block my card because I have bills due today & if he blocks my card I wont have access to my funds. He still blocked my card. I'm extremely pissed & when I asked to speak with a supervisor he had me on hold over 30 minutes & has still yet to put a supervisor on the phone..
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I used this card for a week and on the following week I checked my blance and I was charged $2 for every purchase which means that if I spent $4 they would charge me $2 and when I called the customer service line I was told the the charges were vaild and they could not be refunded after I was told on the automatic system and by another customer service rep. This card company is a scam to take all your miney and does not care about tge customer.
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Anonymous

Anonymous I guess they are doing the same thing to me.I was told after the first deposit I would be charged $5.95 a month and they are still charging me the trans fees like you I am on ...

Have social security direct deposit.On 8/05/2016 raycey richardson hacked me and several other NS customers. Now NS is investigating. Seems like a good customer that was not the only one hacked would atleast get a call or email . I have contacted them, sent letter disputing this *** and they make me feel like I did something wrong. And making me wait atleast ten days to get my money back. This company should take care of their customers. I do...
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2.3
I liked
  • Send a new card fast
  • Ease of use
  • Awful
I didn't like
  • Locked out of account
  • Run around
  • Customer service
#898137
Netspend Premier Debit Card Review from Longview, Texas
Netspend Premier Debit Card Review from Longview, Texas
I opted to use NetSpend Premier Debit Cards to receive my rax refund through TurboTax. I finally received it on April 19th, 2016. My husband was sent a primary card holder and added me on the account as a secondary, a requirement of the IRS to receive the refund. The day after receiving the card, I received a text alert that my secondary card was reported stolen. I called the company and was told someone called in and said it was stolen. They...
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WillNotGiveUp_WantMyMoney

WillNotGiveUp_WantMyMoney After submitting two police reports and communicating with NetSpend through the online secure inbox feature and several phone calls, the entire amount stolen from my account w...

Anonymous

Anonymous Call the CEO Chuck Harris at 512-532-8200 x8225

1.4
I liked
  • Frustrating
I didn't like
  • Poor security