Manufacturer: Netspend Category: Debit Cards Clear all filters (13 of 13 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I called Netspend and asked them this and they told me that my account was fine. I find it weird that it happened with these two merchants 6 (six) times. So I contacted Netspend to ask them where the money was and they said they released it. However this was not on my transaction report.I didn't see any of this information but they could see it. They told for 5.95 they can send me this information. i went around and around then the best part...
Read more
#980657
I have been charged enormous amount of fees for use of card.Find out I'm on a a default pay as you go plan. Nothing was ever explained about the plans. I'm being charged every time i used card for pin, atm any way it's used. Sometimes $5+ for use.I tried calling and they don't recognize my ss#.
Read more
Miss Betsy

Miss Betsy I suggest you apply for an American Express Serve card. No fees to load or use the card, nor to access your account for balance info. If you lose the card the customer service...

I have been doing business with this company for years thinking I was secured, come to find out I wasn't. A transfer was made from my netSpend Premier card. Now all that day something was going on with my account. Right after, $200 was transferred out of my account without my knowledge, I immediately canceled my card and contacted netSpend. They supposedly investigated the situation only to say after weeks later; only to say I was at fault. I'm...
Read more

Netspend Premier Debit Card Review

#931844
1.2
Netspend put a block on my card for no apparent reason. My money came on my card but I can't touch my hard earned money because netspend has a block on my card. This is the second time this happened. Please fix this my kids are hungry and I have bills to pay.
Comment
Show

Netspend Premier Debit Card Review

#923474
4.4
Never had to wait on my check untill this one time.I work hard for my money.What is going on???
Comment
Show

Netspend Premier Debit Card Review

#892061
Trying to recieve money on my card
Comment
Show

Netspend Premier Debit Card Review

#887796
I been customer for 5 years never had problems until May -12/16when after alamo car rental overcharging my account afterclossing my contract ,l been sumited all kind of evidence on my behalf i been misguide ,misslead ,saying that they refund all amounts idont see one refund even the ones they were clearby Alamos car rentals. .where is my money?
Comment
Show
This is my complaint for my NetSpend premier card ending in 1152. My name is Kristina McKinnon I have tried for over 2 months now to get online too receive my overdraft protection services for my card. And I have failed each attempt to try to get online for the overdraft protection. I currently have two NetSpend accounts period with direct deposits and only one was accepted with the overdraft protection this is card ending in 0 916. This is the...
Read more
Anonymous

Anonymous 1-Overdraft protection isn't a right
2-You're not ENTITLED to it
3-This is a public forum. Be prepared to change your phone#
My thought would be why would anyone give...

#932675
I have a claim out on a transaction of 119.91 that i was to believe was to be sent to a Company called Sports U S A when my boots did not arrive i called Netdpend and asked where they sent the money they said Cai chang in China so im so upset with this cause i didnt authorize it to go there they said in 10 days id have my money now there saying there adding another 90days i just wsnt my money back my claim # is2923010 my name is Gloria Steele...
Read more
NetSpend2013

NetSpend2013 Hello,
Thank you for the feedback. We see you have concerns regarding your dispute claim and we would be happy to help. Please email social@netspend.com and we will make su...

I had a charge of $4.33 on my account. I called Netspend to get details about the purchase. The rep told me he can block my card. I specifically told him DO NOT block my card because I have bills due today & if he blocks my card I wont have access to my funds. He still blocked my card. I'm extremely pissed & when I asked to speak with a supervisor he had me on hold over 30 minutes & has still yet to put a supervisor on the phone..
Read more
I used this card for a week and on the following week I checked my blance and I was charged $2 for every purchase which means that if I spent $4 they would charge me $2 and when I called the customer service line I was told the the charges were vaild and they could not be refunded after I was told on the automatic system and by another customer service rep. This card company is a scam to take all your miney and does not care about tge customer.
Read more
Anonymous

Anonymous I guess they are doing the same thing to me.I was told after the first deposit I would be charged $5.95 a month and they are still charging me the trans fees like you I am on ...

Have social security direct deposit.On 8/05/2016 raycey richardson hacked me and several other NS customers. Now NS is investigating. Seems like a good customer that was not the only one hacked would atleast get a call or email . I have contacted them, sent letter disputing this *** and they make me feel like I did something wrong. And making me wait atleast ten days to get my money back. This company should take care of their customers. I do...
Read more
2.3
I liked
  • Accepted in most locations
  • Ease of use
  • Send a new card fast
I didn't like
  • Run around
  • Customer service
  • Locked out of account
#898137
I opted to use NetSpend Premier Debit Cards to receive my rax refund through TurboTax. I finally received it on April 19th, 2016. My husband was sent a primary card holder and added me on the account as a secondary, a requirement of the IRS to receive the refund. The day after receiving the card, I received a text alert that my secondary card was reported stolen. I called the company and was told someone called in and said it was stolen. They...
Read more
WillNotGiveUp_WantMyMoney

WillNotGiveUp_WantMyMoney Hi Miss Betsy,
Thank you for sharing your experience with AmexServe! I have had zero experience since opening my bank account at our local credit union with free Visa debit...

Miss Betsy

Miss Betsy Google AmexServe.com and get an American Express prepaid debit card for free. No fees to load or to use the card and can be used for Direct Deposit and links to bank accounts....

1.4
I liked
  • Frustrating
I didn't like
  • Poor security