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I hadnt had a netspend card for 3 years.I needed to pay my car note.Went to western union ended up getting a netspend card.Took it home to activate it,it wouldnt work.The next morning I called they told me they had paid UHAUL 765.00 for a truck rental.I called Uhaul they said they had refunded 163.00 + 313.21 back to netspend.Netspend denies it and kept my money.I want to take action against them.They Even hold 75.00 on your card if you get gas at the puimp.They have the worst credit card laws they are following.It is not a credit card ,its a joke at a rental car lot or many other places.ITS A PREPAID PIECE OF PLASTIC.Also they have no customer service.I say CLASS ACTION LAWSUIT.

Monetary Loss: $600.

Location: Atlanta, Georgia

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Guest

READ rip off case 125 ****

or type in ace netspend metabank prepaid card over 300,000.00 plus I got confessions how they did it . Direct deposit transfers of my bulldozer checks.

Opened 31 fake accounts in 17 names 2 in my name to bouce my stolen ACH deposits to new mexico and texas, unfricken real. from 2009 to current date,

Guest

Robert Freeman www.dos.ny.gov vs Net Spend reference # 232913**** Jack Addesseo 152 Steven,s Ave Mt Vernon Ny 10552 9**-**9-6052 representatives Federal Court 311 Bench Warrant www.oklahoma.gov Mr Cliff Smith Real Estate Mark Fitz Maurice 15 Chester Ave White Plains Ny 10601 Alfreda Smith-Burrus vs Programs Dispisitions Commissioner Office 112 East Post Rd White Plains Ny 10601 9**-**5-2000 9**-**5-2239 Dear Sharon Mohaul OWIG 518-474-**** Albany Ny put in FOIA Request. Nancie Stauch po box 97 Briarcliff Ny 10510 No Business Letter Stephan Hansen 277 N ave New Rochelle Ny 10708 9**-**3-1947 Alfreda Smith-Burrus @ Dexter Smith 10-1983 vs www.ftc.com Business calling 911 @***.chase.com Programs Shelters Land Lords Don maurray donmshalley@***.com Leave job Correction Sgt,s Captains Commissioners St John,s 2 Park Ave Yonkers Ny 10702 Md Welch MD Weintraub 914-964-**** Petition @ Dss 914-231-**** 914-965-**** 914-995-**** 914-231-**** Mr Hernadez Supervisor Chrystal Ms Glenda Bryan CPS 311 Westchester County Police Dept vs Dss Mt Vernon Westchester County Police Ken Bob Private Investigator vs Public Law Enforcement 678-631-**** 678-631-**** NAI 260 Madison Ave NY NY Mayo Barlet 50 Main St White Plains Ny 10601 9**-**4-3086 DWI Discover @ Capital One @***.chase.com www.helpwithmy bank.com

Guest

Alfreda Smith-Burrus Housing Urban Development 451 7th St Washington D.c 20580 Municiple Housing Authority 1511 Central Ave Yonkers Ny 10510 Lost in Local Courts in Yonkers Brendan Omerra 304 Grand Concourse Bronx Ny 10548 9**-**8-9005. Supreme Court 14156/03,25953/08 174/09 Westchester County 11 Martine Luther King Jr White Plains Ny 10601.

news letters cc wjdbarrister@***.com William J Dowling 131 Parkway Bronxville Ny 10801 9**-**7-3838 Employment Complaint rocketlawyers.com privacy e-mails Peter Davis Fisk Pl Mount Vernon Ny 10552 9**-**9-1064. Capital One White Plains cc rocketlawyers.com Accident HSDW Case Managers was Meeting in Libraries and Housing Urban Development area 112 East Post Rd White Plains Ny 10601 Attorney General Complaint New York Commissioner of Human Rights Order of Protection 718-741-**** 718-741-**** Order of Protection Housing Federal Trade Commissioner has Soliciting phone calls OWIG 518-474-**** Regulates Federal @ State Laws in Dss in Each Local Office. There is Dispisitions cc jasne@***.com 914-997-**** cc Dss Westchester.gov letters Mr Hernadez 914-231-****. Dept of Correction has Westchester.gov To: NYS Justice Westchester.gov letter David Russell Westchester.gov letter cc Dss Mr Reginard Lock Hart cc Fire Code Gerard Hathway 518-474-**** 10-1983 Federal Court now !

HHS as Violators OIG Dept of Labor Westchester.gov letter cc mayobarlet@***.com 914-286-**** Mayo Barlet 81 Main St White Plains Ny 10601 Westchester.gov letter Parole @ Probation Officers are Dennise Penn Mount Vernon Office Officer Menden 914-813-**** cc jaaplc@***.com 914-663-**** we are in Federal Court now! Capital One had Fire Balls in White Plains Investigation www.ag.state.ny.us

Guest

Netspend needs to be held liable....unethical verification processes for your own money Smh.

Guest

Yes indeed honey!! I want to sew them but I have to see how I go about it

Guest

Mine is far worse, phoenix.deyoung@***.com, If I can get a few more people on board I'll take them down. They got my disability checks since January of this year 2015 till now, have said checks are in the mail that never show up, and give no other option for settling payment. I have filed with the attorney general of california and with the BBB, Very truly if there are 5 people with like reasoned complaints I will write the brief and submit it to the courts.

Guest
reply icon Replying to comment of Guest-994100

We are in the same boat. My wife got her award that was quite substantial and we used netspend.

Big mistake. We have inconsistent charges and had our identity stolen(a charge for cell phones originated in England ,we don't have cell phones) when I finally grilled a supervisor(she said her name was "Mac" and then admitted that they were an "offshore call center" heavy Indian accent from everyone we spoke with) then I contact the BBB about it and finally got a call from a Billy Campbell in Austin who assured me he handles this for the company) I have been getting lied too and pushed aside, the only time he contacts me Is when I contact the BBB.

we believe that netspendstole about 15 grand or so from us in the space of about two months, and this was after we demanded they stop our card which they didn't do for two to three weeks. Bayleyband@***.com

Guest
reply icon Replying to comment of Guest-994100

I am on board for sure they ripped me off 200 dollars tell me what you need from me and I will do everything I can to help you

Guest
reply icon Replying to comment of Guest-994100

I will get on board. The so far have taken 90 out of500 and still deny me access to my money.

Xcitemee at hotmail. Com

Guest
reply icon Replying to comment of Guest-994100

I'm ready my email is janeseparker2@***.com. I want to take them down.

They are the worst ever. Stole my money wont give it back and close my account out completely.

Guest

I purchased a prepaid NetSpend Visa from a local Family Dollar on May 7, 2015. I tried to activate the card online and was told it could not be activated and to call Customer Service.

I called CS on May 8, 2015. I was told that there was a glitch in the system and it would be resolved within 24 hours. I was told to check back the next day. I called CS the On May 11, 2015 and was told that the system showed my social security number belonged to a deceased person and that I would need to bring a copy of my social security card, drivers license and utility bill to a reload location and have them fax it in to NetSpend.

I took the information to Ace Check Cashing at 8 am on and they faxed the information to NetSpend. I called CS and was told it would take 4-6 hours. When I had not received a response and was still unable to access my funds, I contacted CS again on May 12, 2015. I was told to have the documents resent by a reloading agent so I again went to ACE Check cashing and they refaxed the documents.

While I was there, the ACE employee pulled up the verification system and said it did not show my SS# was flagged as deceased. I called CS to verify receipt of the documents and was told yes and it would 4-6 hours. After 6 hours I called by and was told the issue was I had mistyped my name when I tried to activate online. I was told it would be another 4-6 hours.

At 8:36 pm I recieved an email stating that they were unable to read the faxed documents and I would need to take a photo and send them by reply email. I did this. I received a second email at 11:37 stating that they had recieved the documents and they had been verified but my account had to be transferred to another department. I called the morning of May 13th and was told that I had an old account and that in 2008 I made a purchase for $11.36 but my card had a balance of $10 so the account was closed due to an outstanding balance of $1.36.

I offered to pay the balanace over the phone but they refused payment. The supervisor said they were escalating the issue and it would take 4-6 hours and the funds would be available. They also promised to monitor the account and called when resolved. I followed up with an email to provide written documentation.

At 4:45 I called CS again and was told that the issue was with the documentation department. I told them I had received an email from documentation saying that they had forwarded it to another unnamed department. The supervisor said they would escalate the issue to documentation, monitor the issue and have a manager call me back. I told again the issue was not with documents but with the department that handles charge offs.

I was told that CS cannot contact that department or forward customers to the department. Again it would take about 4 hours. I again followed up by email. When I had not heard anything again, I called at 7:45pm and was told by the CSR that the issue was my social security number belonged to a deceased person.

I recanted the entire story and asked to be transferred to a supervisor. After a lengthy wait I spoke with a supervisor who said he was escalating the issue to both documentation and risk. I told him that I was told CS could not contact risk. He said yes we can but they closed at 8pm so they would not be able to address the issue until the morning and it would take about 4-6 hours after they opened at 8 am for them to review and resolve the issue.

I told them that this money was needed for a payment that was needed Friday morning. I have repeatedly asked that the money be transferred to my open NETspend account.

I also repeatedly offered to pay the $1.43 by phone to have the money released. I informed him that at this point I was filing a complaint with the Texas Office of the Attorney General and the FDIC.

Guest

I won on an online casino $2300. They put the money on my card.

And then NetSpend blocked my card. I called and it was then unblocked, well I go and withdrew $900. They then went and blocked me again and when I called they said it was mistakenly unblocked and want a letter of indemnity from the casino.

Well the casino said they were gonna reverse the transaction but since NetSpend allowed me to take the money I need to put it back so they can reverse it and netspend won't allow me to pur it back so the casino is stuck and NetSpend won't lift the block so I can get to the remaining balance! I WANT MY MONEY

Guest

Keep me informed I'd like to join in

Jennae Spk

I am in the process of getting people together for a class action suit!!! I will be updating with information for anyone who would like to join.

Guest
reply icon Replying to comment of Jennae Spk

Yes please read my last post up top. We think they fluttered away around ten to Mitterrand from us.

Yes we are interested since I got them to admit that the vs centers are"offshore". My email is bayleyband@***.com.

Guest
reply icon Replying to comment of Jennae Spk

How can I get on board with the class action lawsuit

Guest

Yes how do we go about it they need to be sued

Netspend

We understand that UHaul over charged your account. Refunds can normally take 3-5 days to receive, so hopefully this has already been taken care of.

Also, we recommend prepaying for gas inside of the station in order to avoid any hold on your account. Since the pump does not know how much gas you will receive, a hold will be placed until the funds are collected.

If you have any concerns, please feel free to contact us at feedback@netspend.com.

Thank you,

NetSpend

Sylvania Fkr
reply icon Replying to comment of Netspend

that is a lie refunds don't take 3 to 5 days , its been 3 weeks for me and some have been waiting for months *** liers

Guest
reply icon Replying to comment of Sylvania Fkr

Yeah our refund from Japan crate is mysteriously missing. Even tho they said it's already posted, netspend has no record.

Their call centers are offshore so beware, we are all sending our info to a country we can't get to. A country that has a lot of people trying to steal our info.

We need answers, also in2013 netspend was hit with a class action. We need justice!

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