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i picked up a NETSPEND card in the gift card area of my grocery store. i can't use the card!

there was a sticker on it, which would not be seen on the package, saying i have to activate the card. i started the activation process until they asked for my SSN. I got their phone number through my receipt and called them. they had to take my name and address and then again wanted my SSN!

I asked why i even needed to give my name and address when i already paid for the card. they couldn't give me a straight answer other than for security. they need my name for my account. i told them i don't want an account.

i just wanted to have a separate card for a trip i was going on. after going around in circles with the "customer service" person, they told me my card was activated and i could use it. still can't use it. i've seen other reviews on this card company and really think they should be turned into the BBB and maybe even a class action suit brought against them.

something is very fishy about this company.

do not give this as a gift card!! BullshitBullshit

Reason of review: Poor customer service.

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