Product: Netspend Gift Card Clear all filters (19 of 19 reviews match)
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10 because Netspend charged $1.00 for the transaction. I cannot believe this is even legal and I would never do business with them again. I hope anyone that reads this takes heed and never buys anything from Netspend. I would hope that at some point they would be...
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NetSpend2013
NetSpend2013

We regret to hear about your unpleasant experience using a NetSpend card.We would appreciate the opportunity to assist you and request that you email us at social@netspend.com...

1.0
Product
Netspend Gift Card
I didn't like
  • Failure to protect my money on their end
#1050205
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was given a netspend card as a gift card with 100.00 as a Christmas gift. The person who gave it bought several "Gift Cards" and gave as Christmas gifts. Now, trying to spend seems impossible. Have called in and NetSpend wants all my personal info including my SSN, etc.
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Anonymous
Anonymous

I completely understand your frustration, but this is on the person who purchased you the card. Netspend offers prepaid DEBIT cards, and this (by law) requires confirmed perso...

1.0
Product
Netspend Gift Card
#987207
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We bought 2 - 500 $ gift cards for son and family.Cannot believe they charge for each purchase even after we paid $3.95 at the store to activate the card !!! I called their "Customer Service" and spoke to a Cherie who was in India Im sure . They had also asked my son...
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1.0
Product
Netspend Gift Card
I didn't like
  • Fees to use giftcard
  • No explanations
#986807
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Netspend Gift Card Review

#836860
I sent three cards to my son in moscow russia over christmas time . he never did receive them. It took me a course of 90 days to talk to a real voice and she tells me i am *** out of luck. Even tho. Their is no proof someone cashed them. I will never buy another gift card from netspend again
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I received a $10 and $15 GIFT CARD from a baby shower.Went only just like the instructions said to activate. Then prompts to call in to customer service..not a problem, sometimes stuff messes up online, I get that. Customer service says that you need to verify a few...
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NetSpend2013
NetSpend2013

Hello,Thank you for the feedback. We are sorry to hear you were provided misinformation. We would be happy to help you with your account, please email social@netspend.com and ...

1.0
Product
Netspend Gift Card
I didn't like
  • I was lied to
  • Money held
#932735
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Was givien this a s a gift card the process of trying to activate was asinine 47 mins of being on hold and soeaking with a very nice woman but could not understand her at all after a few mins of this i aaked to speak to a supervisor after being on hold for 15 mins i...
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1.0
Product
Netspend Gift Card
#918463
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Netspend prepaid gift cards are nothing but a bunch of bs! Bought 3 of these cards and loaded each with $100 for each of my teens. Both my 19 & 17 yr olds activated there's with minimal issues, but my 14 couldn't get his activated online so I call in to do it for him...
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Anonymous
Anonymous

Make a complaint to the fdic and Texas attorneys general

Product
Netspend Gift Card
I didn't like
  • Loss of money
#841075
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I received the $25 gift card for my birthday.I was saving it for a special occasion. Time passed by and I did not activate my card. I realized that the company deducted $11 for being "inactive". While I may understand that part, I was upset when I finally tried to make...
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NetSpend2013
NetSpend2013

Hello,We do not provide any gift cards, but we do provide a prepaid banking service. This is the reason that you were charged per transaction. We do apologize for the confusio...

1.2
Product
Netspend Gift Card
#820256
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I am having similar issues NetSpend. I went to my local LNJ and bought a gift card the money was transferred right away so the card was now useless. So I called in the next day the supervisor I talked to put the money back but didn't tell me that they can't do a stop...
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NetSpend2013
NetSpend2013

Hello,We regret to hear about the experience that you received with our customer service. We assure you that it is always our objective to take care of our cardholders’ intere...

Product
Netspend Gift Card
#793107
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A card was gifted to my company from another company, NETSPEND's SUPERVISOR VERBALLY AGREED THAT THEY KEPT OUR GIFT on February 16, 2016 At 5:30 PM EST. I had explained to them that the previous office manager might have activated it, gave them names of owner of...
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NetSpend2013
NetSpend2013

Hello,We regret to hear that you were not able to get you funds. Do keep in mind that we do not provide any gift cards. Depending on when the card was purchased it could of ob...

1.0
Product
Netspend Gift Card
#791468
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I received this "gift card" and found that they wanted me to sign up for a bank account, provide social security and actually send them a copy of my government issued id. They want enough information to steal my identity for a GIFT CARD? The service was terrible also....
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NetSpend2013
NetSpend2013

Hello,We do not provide any gift cards, however we do provide a prepaid banking service. For this reason the USA Patriot Act requires that all financial institutions verify cu...

1.0
Product
Netspend Gift Card
I didn't like
  • Poor customer service
#788407
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