Product: Netspend Debit Card Clear all filters (54 of 54 reviews match)
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I have contacted Netspend over 20 (twenty) times but with no success. I cannot barley understand the foreign personality on the other end of the line and they are not very kind in assisting me. They promise to send my check but it never arrives and/or arrived. Since...
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Netspend_Support
Netspend_Support

I understand that you have not received your refund after you have cancelled your account. IApologize for any inconvenience this may have caused you. “We would appreciate the...

1.0
Product
Netspend Debit Card
I didn't like
  • Customer service or promise to refund
#1135237
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Awful company.They want a photo copy of my social security card along with my photo ID. I refuse to send them a real copy of my Social Security card. There are plenty of other ways to verify identity. They refuse to refund the money to me via the same method I used to...
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1.0
Product
Netspend Debit Card
I didn't like
  • Sketchy way of verifying who i am
#1060523
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I'm taking the time to write this in the hope it might help prevent another veteran from harm by an organization called NETSPEND Netspend is a liar and a thief confirmed so by a successful federal lawsuit against them for this exact behavior; more importantly, by...
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1.2
Product
Netspend Debit Card
I didn't like
  • Hold your money without notice
  • Mishandling of funds
  • Hard to get in contact with customer srvice
#1055218
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Netspend wont activate my card

#1099741
1.0
Details
I bought the card yesterday and cant active my card that I put 100 *** dollars in
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Netspend Debit Card Review

#986322
They charge to load money on card to check balance and they charge to use the card i was never told this but i noticed money missing on my card i called there so called customer service foreigners got no help
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Netspend Debit Card Review

#939127
Did not receive a check thar was loaded to my card
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Netspend Debit Card Review

#859024
*** net spend my money comes every other *** Thursday between 10:45 & 11:10 where the *** is my money if I don't get me *** I'm suing the *** outta yal *** and I'm never referring nobody else *** yal scam artists *** *** and no need to *** comment back with those lies you better off putting my *** money on my card
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FIRST OF ALL YOUR NAME IS [N E T] SPEND, SO ONE WOULD THINK, "GEE, SINCE I DONT HAVE CREDIT CARD OR DEBIT CARD, AND I WANT TO PURCHASE SOMETHING VIA THE [N E T] NETSPEND WOULD DO JUST THAT, RIGHT?'' WRONG WRONG WRONG!!!!!!!!!! NO YOU HAVE TO JUMP THROUGH FCKIN HOOPS...
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Anonymous
Gerald

same happened to me, boss bought me card for little bonus, took 20 min to setup had to give my social?? then after everything am told I have to mail in documents to activate,...

NetSpend2013
NetSpend2013

Hello,We are sorry to hear about your activation experience. As these reviews are anonymous, could you please email over this review along with some account information to soc...

1.0
Product
Netspend Debit Card
I didn't like
  • Could only use it in stores not on the internet what a joke
#1024599
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This CSR (again, very nice) explains to me that the NETSPEND card isn't really "designed" for Instant Transfer, but rather to be loaded at a reload center. I am in a small town..fortunately (I thought)... they work with Dollar General. Problem #3... I go to Dollar...
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NetSpend2013
NetSpend2013

We regret to hear about the problems you and your daughter experienced. Please email social@netspend.com and we will make sure this is addressed.Thank you,NetSpend

2.9
Product
Netspend Debit Card
I liked
  • Seemed to have strict security
  • Customer service personnel were very polite
I didn't like
  • That they now have all my banking information
  • Options to reload are not practical
  • On-hold music was horrific
#984830
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I submitted the report to Metabank, who still refuses to issue my money back. I've been a customer of Metabank for six years, and never once filed a dispute or had a problem. I would also like to mention that Walgreen's refuses to issue me a refund as well. I will never use Netspend...
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NetSpend2013
NetSpend2013

Hello,Thank you for your feedback. We regret to hear about your experience with our card. Please feel free to email us at social@netspend.com and we will be happy to look furt...

Product
Netspend Debit Card
#854359
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Dont use NetSpend They hold your money and charge $1.50 if you dare to call and ask what your balance is.Not accepted everywhere either , some places wont even run your card and hand it back. Obviously theyve had multiple problems paying companies. Why is is you need...
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NetSpend2013
NetSpend2013

Hello,We do charge a fee of $.50 to check on your balance over the phone. You are able to check your balance for free online, our app and through text message. The reason you ...

Anonymous
Anonymous

Yes let's all whine about something that specifically tells you all of your charges in writing before you get it. Also you can take money out at an ATM if someone denies the c...

1.0
Product
Netspend Debit Card
I didn't like
  • Poor customer service
#819603
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Car dealership ran my card twice after I left un-approved for a vehichle. When I noticed debit I contacted the merchant with the promise of a quik refund they apologize. Never getting my money I filed a claim Ive submitted all documents proving I never purchased the...
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1.0
Product
Netspend Debit Card
#816762
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The customer service sucks they dont Know what their doing its ben rated bu BBB BETTER BUSINESS BERU ,BUT WHEN I TRIED ACTIVACTING CARD they hung up after following instructions Im will ask tomorrow, if they dont get their Act together, iwill do legal action, ask...
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NetSpend2013
NetSpend2013

Hello,We regret to hear that your experience with our customer service was unsatisfactory. We assure you that it is always our objective to take care of our cardholders’ inter...

Product
Netspend Debit Card
#800369
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We purchased the Netspend card at Walmart as a present.Our granddaughter was unable to activate it so we tried. When I called Netspend, they said the card wasn't activated. I called again to activate it. They said our information didn't match their card account...
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NetSpend2013
NetSpend2013

Hello,We regret to hear that you had a difficult time activating your card. Do keep in mind that we are not a gift card company. We would like the opportunity to look into thi...

1.6
Product
Netspend Debit Card
I didn't like
  • Could not activate card
#791165
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