Product: Netspend Customer Care Clear all filters (83 of 83 reviews match)
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On Feb 19,2018 my sister stole my NetSpend card then proceeded to go to our local Walmart and withdraw $2000 out of my account! Well I disputed it for unathroized usage and theft.i sent all the paper work in like they ask.waited even though I needed my money.and they...
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1.0
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Netspend Customer Care
#1214472
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Don't know how but I received an offer for a card for my child.I don't have one of these cards. I called to ask them where they got my minor child's name and address from. I was told to call the number on the back of the card. It is automated and you can't talk to...
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1.0
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Netspend Customer Care
#1194030
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So I get my card today and realize that Netspend has put my maiden name on my card, which has been changed for over 2 years. So I kindly call them to notify them of their mistake and to ask them to change it to my married name which is what I personally signed up to...
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Netspend Customer Care
#1188408
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NEVER call their alleged 'customer service' department!Very inadequately trained calltakers, whose only goal is to get you off the phone as fast as possible.. who HANG UP ON YOU when youre not satisfied, or confused about, the service provided.. who have a tenuous...
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2.3
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Netspend Customer Care
#1183249
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I hate them they took my money off and gives me no explanation about it.I called and it said they were not open and they didn't open until 8am. It was 8:45 the time I called!!!!!. they are so unprofessional and I don't like that the customer service number is just a...
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Anonymous
Andre

I believe this is their practice. Close to the exact thing just happened to my son. He is visiting me in Va from Washington state. He has no money and they won’t verify who he...

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Netspend Customer Care
#1181384
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So, a few days ago I received a mailing from NETSPEND. My initial thought ... Junk Mail. I always at least open junk mail and spot check, just in case. Well, in this case I am glad I do this because imagine my surprise finding an "ACTUAL / USABLE / VALID (upon...
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Netspend Customer Care
I didn't like
  • Netspend
  • Cheating consumers
  • Poor service
#1165302
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Netspend - Call. Went out on customer service end of the phone.

As we were talking the call went out on cusyomer service end of the phone....I NEED HELP WITH MY FUNDS. PLEASE
1.0
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Netspend Customer Care
#1161153
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Supervisors. Blame the customers for there mistakes , ordered a custom card over the phone with a rep or theres who offered the custom card i did not ask after waiting to recieve the card only to find out its the standard black one i call the rep tells me this happens...
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1.0
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Netspend Customer Care
#1160557
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28 2017 I filed a dispute with NetSpend because some one stole my wallet and made transactions now I'm being told I have to wait until December.12 for an update or a temp credit . Here it is Dec. 12 and I have already had to call three times and I'm being told the same...
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1.0
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Netspend Customer Care
#1146818
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Well i was going thru Netspend.com referral codes.I clicked onto verified Netspend promo codes on the web and ran across a code that i could use for a new account.Here's the code 9128742500...Nowhere does it say i had to be referred nor did it say i had to refer...
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Anonymous
Jeff

I think we should get all of the Unhappy net spend customers and meet at the NetSpend Corporate office, in Austin ,Tx, utilize our rights to protest. They couldn't ignore us ...

4.7
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Netspend Customer Care
#1146333
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