Product: Netspend Customer Care Clear all filters (0 of 90 reviews match)
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Netspend - Transfer money

They fixed my problem thanks
5.0
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Netspend Customer Care
#1347821
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Netspend is a piece of filth trash then she said she got to send me another card that is 4 to 10 days. That's funny the {{Redacted}} did not block it when money was taken that I disputed about. When they owed me is when they blocked it. Let me see if there is a...
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1.0
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Netspend Customer Care
#1245030
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This is a horrible company. If you have questions do not count on the support from the phone. I am in charge of my brothers accounting and have the POA. My Brother lost his card. He is unable to do things on his own. That is why I do them for him. I called the company...
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1.0
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Netspend Customer Care
#1244796
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Netspend customer service has lied to me 4 times in a weeks time. All I needed was a letter from them stating my account was closed and there had been no deposits made since closed. This is for medicare, medicaid renewal and I needed to fax to medicare..Every customer...
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Anonymous
Pamela Arendale

After posting this, Netspend called me and resolved my complaint.

1.0
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Netspend Customer Care
#1244251
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Netspend - Customer Care Review

Ok *** you charge us all kinds of money for nothing rot sand ***
1.0
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Netspend Customer Care
#1236371
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I am very upset and displeased with the way my dispute is being handeled. There was a total of four purchases made on my card and the two small amounts were put back on my card. However the other two still have not. I don't understand why it's been two weeks and the...
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NetSpend2018
NetSpend2018

Good Afternoon,We apologize for the inconvenience that you're experiencing with your disputes claim. When we notify a merchant of your dispute, we are required to provide them...

2.2
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Netspend Customer Care
#1228788
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On Feb 19,2018 my sister stole my NetSpend card then proceeded to go to our local Walmart and withdraw $2000 out of my account! Well I disputed it for unathroized usage and theft.i sent all the paper work in like they ask.waited even though I needed my money.and they...
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1.0
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Netspend Customer Care
#1214472
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After trying to explain to him that I have been waiting a little over 2 weeks for a $40 check and I wanted a status update, he still could not tell me anything except what I already knew ( that it’ll take 2 to 3 weeks). His English was broken and when I asked to speak to a supervisor, I was placed on hold for 23 minutes (minus the 6 I spent repeating myself to him). This is ridiculous; I’ve been with netspend...
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Anonymous
Marquita King

No, I have yet to receive my $40 refund and it has been well over 3 weeks. When I called to check on it, I was told it takes 2 to3 weeks, which I informed the rep that it had ...

1.8
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Netspend Customer Care
#1212033
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Don't know how but I received an offer for a card for my child.I don't have one of these cards. I called to ask them where they got my minor child's name and address from. I was told to call the number on the back of the card. It is automated and you can't talk to...
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1.0
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Netspend Customer Care
#1194030
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So I get my card today and realize that Netspend has put my maiden name on my card, which has been changed for over 2 years. So I kindly call them to notify them of their mistake and to ask them to change it to my married name which is what I personally signed up to...
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Netspend Customer Care
#1188408
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