Netspend won't activate my card for no particular reason. I had the exact same issues and run around like you.
When I called, of course they were foreign. They asked for a copy of my SOCIAL AND LICENSE! FOR A *** PREPAID CARD! when I ordered the card online all I had to do was put in address and name.
I thought that's it?
Really...now I go to activate and they say oh no this isn't you we need official documents from the government verifying your identity, so that they can steal your identity. "Thank you for your American identity, suckas."
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of netspend card activation. Netspend needs to read this review and look into the issue (if any) according to poster's claims.