Product: Netspend Card Activation Clear all filters (35 of 35 reviews match)
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put money on the card tried activate the card over 10 times card still not activated.called customer service on Nov. 17, 2016 they asked if I wanted a refund I said yes, I've been calling theses people almost everyday behind my money. first they told me I have to wait...
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Anonymous
Anonymous

We regret to hear that you have not received your check. Please email social@netspend.com and we will make sure this is addressed.Thank you,NetSpend

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Netspend Card Activation
#985043
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I purchased a NETSPEND card at my local rite aid and loaded my Christmas money on it and as I went to active the card I noticed that I had to be 18 years old to use it and I'm 17 my birthday is next month and now I can't use my NETSPEND card because of my age this is...
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Anonymous
Anonymous

dude i bought one and i have 2 years to wait, i put 90$ on it yesterday i dont know what to do i guess im just out of 90$ for 2 years and at that point im a freshman in colleg...

1.0
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Netspend Card Activation
#984166
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This is a company that should have had a system in place where you can activate your card without going though (strip search over the phone) basically.I have called over 10 times, 2 times I was disconnected, 3 times I waited over 15-20 mins to speak with a supervisor,...
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Anonymous
Anonymous

They steal your money. I'm in the process of filing a class action lawsuit. I've never had someone steal money from me ever, this is the first time. They are holding my money ...

1.0
Product
Netspend Card Activation
I liked
  • 2nd lady who helped my with my situation
I didn't like
  • Could not activate card
#954216
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Netspend Card Activation Review

#1039076
1.0
Details
They wouldn't let me activate my card. I got the card and everything and then when I go to activate it they tell me they can't activate it because they can't secure my funds. What the *** does that mean?
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Netspend Card Activation Review

#1034535
1.0
Details
I just purchased a prepaid Netspend card from 711 got home and now my card can't be activated with out me sending them my birth certificate social security card and my ID..... Why... When it's just a (PrePaid) Debit Card. Now it's gonna take them 10 days to refund my money in a check. I pray and hope no one else purchase NetSpend because it's a joke
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Netspend Card Activation Review

#1030257
Ive been trying for two weeks to get my $400 card activated. I sent drivers licence ,social security, and mail with address on it. It was all denied. This company is not worth one star.
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Netspend Card Activation Review

#913064
5.0
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I want to active my card
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Tonight my wife and I decide to use a Net Spend card we got from our kids at Christmas. While trying to activate the card, i learn the balance is $59.50 lower than the original amount, the customer service rep......"oh yes sir, we charge a $5.95 per month mainenance...
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Netspend Card Activation
#944799
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This is really upsetting I tried to activate the $100 card that was offered to me and they said I have to have a social security number from Florida in order to get the offer.I am really pissed off with them . Never again. Warning if you don't have a Florida social...
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NetSpend2013
NetSpend2013

Hello,Thank you for your feedback. We do required that you have a United States Social Security card not a Florida Social Security card. The USA Patriot Act requires that all ...

Anonymous
Anonymous

I am f rom Pennsylvania and I'm going through the same dilemma. Furthermore, I could barely understand them. and it's extremely frustrating to get mad at one who is extremely...

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Netspend Card Activation
#854054
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Resolved

I WAS GIVEN A $50 GIFT CARD AS A BIRTHDAY CARD IN JULY OF 2015. IT HAD AN EXPIRATION DATE ON IT OF 2018 SO I FIGURED I HAD A WHILE TO USE IT. IT ALSO SAID NO ACTIVATION NEEDED SO I STUCK IT IN MY PURSE AND DIDNT USE IT FOR A FEW MONTHS. I FINALLY DECIDED TO USE IT...
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NetSpend2013
NetSpend2013

Hello,We regret to hear that your experience with us has been unsatisfactory. Do keep in mind that we do not provide gift cards, however we do offer prepaid cards. With us the...

Anonymous
Anonymous

It's ridiculous! I sent in a complaint to the BBB and contacted the CEO of NetSpend and he actually responded and refunded my $50. I am now closing out my account so i never h...

1.0
Product
Netspend Card Activation
#805877
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This card is not worth it. I put on $250 for a gas card. The card will not activate online because of my SSN. I can not return the card because I needed to open the package in order to get the number for activation. This card scammed me out of my money. If I paid cash,...
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NetSpend2013
NetSpend2013

Hello,We regret to hear that you were not able to activate your card. The USA Patriot Act requires that all financial institutions verify customer identity information. We are...

1.0
Netspend Stratham, New Hampshire
Product
Netspend Card Activation
I didn't like
  • Not taking accountability
  • Ethical practices are non existant
  • Will not activate the card
#799433
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I purchased NetSpend's reloadable debit card because the packaging said no hidden fees after the initial $4.95 activation fee. I am no so naive to believe that there will be no additional fees after activation but I was surprised to find everything had a fee. There is...
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1.0
Product
Netspend Card Activation
I didn't like
  • Misleading activation information
  • Failure to refund payment
#766756
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Netspend won't activate my card for no particular reason. I had the exact same issues and run around like you. When I called, of course they were foreign. They asked for a copy of my SOCIAL AND LICENSE! FOR A *** PREPAID CARD! when I ordered the card online all I had...
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1.0
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Netspend Card Activation
#756773
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To whom it may concern; Last night at 8pm my husband and i purchased a new netspend card from wal mart as ours was stolen. I spent twenty minutes on the phone with one representive who was by far completely ignorant. I provided him with the address used online to...
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Anonymous
Anonymous

Dont EVER send copies of those personal documents to ANY company. I did that for google once. They in turn sold copies of everything i sent them to any 3rd party advertiser th...

5.0
Product
Netspend Card Activation
#735474
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