Car rental with NetSpend posted for $175.00 on hold for rental. I called rental company to extend rental three days.
They added another $298.00 to the hold. When the car was returned my Netspend account was charged and deducted $403.00. - $175.00 from the hold area and the other $228.00 from available funds. The $298.00 according to Netspend started a new contract with the rental company and couldn't be released with out the other closing contract that does not exsist.
So the $298.00 stays on hold 90 days paying Netspend interest.
Netspend incompetent or poor customer service? Both!
Product or Service Mentioned: Netspend Account.