Product: Netspend Account Clear all filters (272 of 272 reviews match)
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NetSpend had jerked me around for the last week. I got my taxes in 2015 and some barely speaking English lady told me that I couldn't get my money cause of some previous card I didn't know about had a pending balance of 45$. I only got 100$ for my taxes that year so I...
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1.0
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Netspend Account
#1104638
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I received a text from netspend thursday 8/31 at 6am saying i need to call them before i use my card..When i called the customer rep told me it could be a list of different reasons and didnt have a specific reason for why mine was closed. The thing is it was my payday...
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1.0
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Netspend Account
#1095977
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Went to use the card i have had for 2yrs card is blocked international usage showed up so they locked it it is my husbands website he finds wager lines for football he called confirmed it was him they said they would unlock in 10min we tried again, by the way we are at...
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1.9
Product
Netspend Account
#1095093
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Netspend - They aren't thorough at all

#1109987
1.0
Details
I am on the line currently disputing a transaction. Its like they make up stuff just so they dont have to get your money back to you. I have done all calculations and they dont even care.
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Netspend - Account Review

#1108619
5.0
Details
I have been dealing with netspend for 3 years at 1st they was good now im been catching *** for netspend dont want to refund me my $295 they did the invertergation in aug then ya told me sept i will have my money sept 25th that was also a lie
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Netspend - About my money

#1106212
5.0
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Hi my name is kathryn bryant i have been with netspend 4 three years on aug1st my money did not *** out the action bank the amount was $295dollars they were suppoesed to put it on my card sept25th its not on my card i will never *** back to netspend because they dont want 2 refund my money back i have been waiting 2month for my money
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Netspend - Account Review

#1094210
1.0
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My money still not on my card and its 5;08 am it usally comes at 4:30 on tuesday its now wendsday morning anybody know wats going on
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I HAVW BEEN A CUSTOMER FOR E FEW YEARS .ITS WAS AN OK SERVICE. I am done with them all they do is give you the run around cause you to spend more money on cards to transfer your money to . They do so and lock your account every time . the last five days I have had to...
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1.0
Product
Netspend Account
#1092748
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I receive disability and when the money is released on no matter what day.I never receive it till 2 days later. This is not early funding if I have to wait 2 days later 08/03/2017 09/02/2017 08/25/2017 Electronic Funds Transfer when I called he informed me when money...
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Product
Netspend Account
#1092656
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"Your account is currently pending receipt of documents so that we can verify your identity.Please be ensure that you have sent in the documents requested by customer service to avoid a temporary block on your account." I was never told about anything to send in and...
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1.0
Product
Netspend Account
I liked
  • Lower transaction fee is not worth it
I didn't like
  • Locked my money on their card with nobody to call for service
#1086860
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I've had a NetSpend prepaid debit card for approximately 3 years. Up until recently I've had no problem. On June 5, 2017 my account was hacked and $1000 was transferred to someone I've never heard of. I filed a dispute and after 3 days NetSpend returned the money to my...
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NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear about the issues you experienced with your account. If you would like more information regarding your account, please feel free ...

Anonymous
Angela h

Going through exact same thing have over 2000 in fraudulent charges on card with PIN number I don't have and before I even received card. Now it's been 12 days waiting for 140...

1.0
Product
Netspend Account
#1080103
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I recieved a mysterious email from Netspend claiming that I had a negative balance due to an transaction 8 months ago. I did not click any links, but forwarded the email to Netspend customer service, two days later, I recieve an alert that an "account to account wire...
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NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear about the issues you experienced with your account and an unauthorized transfer. We see you had some concerns regarding your dis...

2.8
Product
Netspend Account
I liked
  • Direct deposit
  • That you receive your money 2days early
  • Ease of use
I didn't like
  • Let someone take my money
  • Rude non understanding representatives
  • Netspend is a scam company and aids in helping scam artist
#1075578
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I have used Netspend for almost five years. I considered them to be a convenient source of banking, considering the direct deposit hitting sooner than a regular bank. Well recently $920.00, plus a 4.95 transaction fee was stolen from my account. I was alerted via text...
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NetSpend2013
NetSpend2013

Thank you for your feedback. We're glad we were able to help resolve your concern. Thanks, Netspend

1.1
Product
Netspend Account
#1073309
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$1000 was transferred to a Taiesha Foster ON THE PHONE with a Netspend Agent a day after I received my direct deposit. I do not and have never known anyone by that name nor have I ever transferred money to anyone on my account!!! I have had this account for ten years...
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NetSpend2013
NetSpend2013

We regret to hear there was an unauthorized transfer from your account. We'd like to look into this for you. Please contact us at social@netspend.com for assistance.

Product
Netspend Account
#1068495
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