Manufacturer: Netspend Category: Accounts Clear all filters (263 of 263 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
"Your account is currently pending receipt of documents so that we can verify your identity.Please be ensure that you have sent in the documents requested by customer service to avoid a temporary block on your account." I was never told about anything to send in and...
Read more
1.0
Product
Netspend Account
I liked
  • Lower transaction fee is not worth it
I didn't like
  • Locked my money on their card with nobody to call for service
#1086860
Reply to reviews
I've had a NetSpend prepaid debit card for approximately 3 years. Up until recently I've had no problem. On June 5, 2017 my account was hacked and $1000 was transferred to someone I've never heard of. I filed a dispute and after 3 days NetSpend returned the money to my...
Read more
NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear about the issues you experienced with your account. If you would like more information regarding your account, please feel free ...

Anonymous
Angela h

Going through exact same thing have over 2000 in fraudulent charges on card with PIN number I don't have and before I even received card. Now it's been 12 days waiting for 140...

1.0
Product
Netspend Account
#1080103
Reply to reviews
I recieved a mysterious email from Netspend claiming that I had a negative balance due to an transaction 8 months ago. I did not click any links, but forwarded the email to Netspend customer service, two days later, I recieve an alert that an "account to account wire...
Read more
NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear about the issues you experienced with your account and an unauthorized transfer. We see you had some concerns regarding your dis...

2.8
Product
Netspend Account
I liked
  • That you receive your money 2days early
  • Ease of use
  • Direct deposit
I didn't like
  • Let someone take my money
  • Netspend is a scam company and aids in helping scam artist
  • Rude non understanding representatives
#1075578
Reply to reviews

Netspend - Can't remember my username and password

#1090574
4.9
Cant login my to see my balance
Comment
Show

Netspend - Horrible

#1079446
1.0
I had a dispute and when they didn't want to replace my money they closed my account and now I have access to my money they are mailing a check in ten days so I can't do nothing feed my infant son or get to work it's the worst they have reps who can't speak English good hidden fees it's the worst card to have
Comment
Show

Netspend - Horrible, sad,pathetic, and unprofessional

#1075076
Their system was down so i had to call and check on my account. Only for the lady to hang up on me when i asked for a supervisor.So i had to call back and they kept taking money off my card. Each call is fifty cents.
Comment
Show

Netspend - What do I do

#1066459
I forgot my account password and it only gave me one try and now my account is locked what do I do
Comment
Show
I have used Netspend for almost five years. I considered them to be a convenient source of banking, considering the direct deposit hitting sooner than a regular bank. Well recently $920.00, plus a 4.95 transaction fee was stolen from my account. I was alerted via text...
Read more
NetSpend2013
NetSpend2013

Thank you for your feedback. We're glad we were able to help resolve your concern. Thanks, Netspend

1.1
Product
Netspend Account
#1073309
Reply to reviews
$1000 was transferred to a Taiesha Foster ON THE PHONE with a Netspend Agent a day after I received my direct deposit. I do not and have never known anyone by that name nor have I ever transferred money to anyone on my account!!! I have had this account for ten years...
Read more
NetSpend2013
NetSpend2013

We regret to hear there was an unauthorized transfer from your account. We'd like to look into this for you. Please contact us at social@netspend.com for assistance.

Product
Netspend Account
#1068495
Reply to reviews
I have several charges on bank card without my approval.Im sitting in a cafe and several charges from lyft in San Francisco and Santa Ana were chargered to my bank card. I was first notified by the Control office. I was told my account was compromised. They closed my...
Read more
Anonymous
Anonymous

Oh my god. On this same date, 1500 dollars was deducted from my account. Investigation going on now but I swear if I don't get my money back so much ***. Lesson learned.

1.0
Product
Netspend Account
#1064292
Reply to reviews
2016 i filed and was informed 1700 was sent to netspend april 2016 for 2015 taxes...i called disputed charges that were in another state well they closed my account...so now tge 7500 that was sent to then they have had for two weeks now claming the irs needs to respond...
Read more
1.0
Product
Netspend Account
#1063540
Reply to reviews
I have a account with Netspend for over 6 years. I called to change my address and email. They locked my online access and told me that I would have to send a copy of my SS Card, and was about to mentioned other things I needed to submit to prove I was the one making...
Read more
Product
Netspend Account
#1060684
Reply to reviews
Netspend - Transactions posted to merchant didn't come out of account balance
Netspend - Transactions posted to merchant didn't come out of account balance
Netspend - Transactions posted to merchant didn't come out of account balance
Netspend - Transactions posted to merchant didn't come out of account balance
What can I do to get the help that I need I made a transaction with the checking account side of my netspend card 5/18 for 60$ on 5/25 it came back that the bank dishonered it I then made a 30$ payment from the same acct transaction posted to utility company never came...
Read more
1.0
Product
Netspend Account
#1055698
Reply to reviews
They cancel my account for no reason saying they send me a form to be mailed back and I never received no such letter then try to delay my money for one month I would never ever use this company service again be aware. Then what makes matter worse somebody within the...
Read more
NetSpend2013
NetSpend2013

Hello, We regret to hear you are having difficulties accessing your money.We would appreciate the opportunity to assist you further and request that you email us at social@net...

1.0
Product
Netspend Account
#1043587
Reply to reviews