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I DONT LIKE THAT FACT AS TO WHEN YOU NEED TO REPORT YOUR CARD ""LOST OR STOLEN"" YOU HAVE TO WAIT ALL NIGHT TO REPORT IT NOW THATS NOT VERY HELPFUL NOW IS IT. I NEED TO REPORT MY CARD LOST OR STOLEN AND OF COURSE I CAN'T THANKS NET SPEND !!!!!!!!!!!!! NOW WHAT AM I GONNA DO I'VE GOT TO WAIT AT LEAST AT LEAST ANTHER 9 TO 10 HOURS BEFORE I CAN ACUALLY CONTACT CUSTOMER SERVICE NOW MIND YOU IM CALLING ON PACIFIC STANDARD TIME NET SPENDS ON CENTRAL TIME.

SINCERLY,

VERY UNHAPPY CUSTOMER

PRISCILLA THANKS ALOT

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Anonymous
#504122

Dear Priscilla,

We are very sorry to hear that your card is lost or stolen.

Our website will also allow you to block your card as lost or stolen if our customer service is unavailable. Please send us an email with your information to feedback@netspend.com and we will assist you with this. If there are any unauthorized charges, we will do everything we can to help you get the funds returned.

Again, we sincerely apologize for any inconvenience this has caused you. We hope the problems you have experienced will not bear any reflection on our company and the services we provide.

Thank you,

NetSpend

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