I reported my card lost on June 19th and ordered a new card as reflected in the first image. Then, June 24th the next image shows I had NO active cards.
Third image shows the payment on the 25th when I had NO active cards. I couldn't even access my own money but they could give it away! This isnt the first time they messed with my money. I had a three way call going at Money Tree one day about a year ago when I was making a phone payment for my internet device at that time.
I gave the company my card number, I got my text alert that there was activity on my card, the guy came back on the line and said it didnt go through. This happened twice in a row! Net Spend would not release my money back to me.
I had to have my service because I was an online student and an active internet connection was needed. I NEED SUGGESTIONS FOR A NEW PRE-PAID CARD!
Product or Service Mentioned: Netspend Prepaid Card.
Reason of review: Bad quality.
Preferred solution: Full refund.
I didn't like: Failure to protect my money on their end, Giving the run around, Inconvenience, Temporary card blocks.