I am so mad. I have had netspend for two years now.
I was drawn in on the fact that you will get paid earlier. I have VA disability payments deposited in this account and the past 6 months I have been having the same problem I first get an email from netspend saying money will be deposited on a certaindate then that day comes and goes and no deposit. I call customer service and it hard to understand them( I am no means racist) but the call center is outsourced and they have a hard time understanding me. When I called today an agent told me she didn't know why my check hasn't showed up cause others that get VA payments have already received there money.
I think the best thing for me to do now is leave netspend and just have my money deposited in my bank. It's a shame!
Product or Service Mentioned: Netspend Account.