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On november 14th i disputed a atm unathorized transaction of $262.75. Someone withdrawn this from my account without my permission,knowledge . Dont kno who did it ,period . After i disputed this transaction they said they would credit the money back to my account...
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Netspend_Support
Netspend_Support

We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.”Thank you,Netspend”

1.0
#1138254
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Today I went online to order an additional card for my son. After I got off work I stopped to buy food but my NETSPEND card was declined. I called NETSPEND from the grocery store and was told since I requested a card for my son they restricted my use. Problem: NETSPEND...
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Netspend_Support
Netspend_Support

We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.”Thank you,Netspend”

h.kitchener
h.kitchener

Wouldn't it be much easier and more convenient to just open up a bank account at a local bank or credit union? What is it with this Netspend nonsense?

1.0
I didn't like
  • Way i was treated and the complete lack of empathy
#1138188
Reply to reviews
Do not ever get a net spend card. My card was cancelled due to a charge I didn’t make. They did not inform me that my card was cancelled. Stood in line for a hour and was unable to get my purchase. Called and they sounded like a robot. So basically I can’t buy my...
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Netspend_Support
Netspend_Support

We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.”Thank you,Netspend”

#1138314
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Netspend - Direct Deposit late

Netspend
#1147794
1.9
Details
Yet again my direct deposit is late and they are blaming the company ..ugh
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Netspend

Netspend
#1146660
1.0
Details
My card got stollen. I tracked it down n still cant get a response from the company of how to get my money replaced. Cant get to a live person. Very bad card to buy
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Wtf Netspend I need my money

Netspend
#1143896
I been waiting over 24 hr sense my money was suppose to be here WHERE IS IT
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Netspend - Sick of my money coming late

Netspend
#1143616
We sign up for direct deposit early and we're still waiting for our money this is ridiculous the second time email me at ashleybetz 90 gmail.com
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just tried loading money on my daughters card and it was denied. after using this service several times they all of a sudden needed extra verification, had to send them a copy of my driver's license while my daughter was waiting for $ at a pharmacy to fill a...
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Netspend_Support
Netspend_Support

I understand that you are frustrated with the uploading of money process. I apologize for any inconvenience this may have caused you. “We would appreciate the opportunity to ...

1.1
I liked
  • Frustrating
#1135795
Reply to reviews
I closed a debit card on October 13, 2017 but never returned my funds. . Need I say more? I was promised that my funds would be sent to me asap but they never arrived. I have contacted Netspend over 20 (twenty) times but with no success. I cannot barley understand the...
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Netspend_Support
Netspend_Support

I understand that you have not received your refund after you have cancelled your account. IApologize for any inconvenience this may have caused you. “We would appreciate the...

1.0
I didn't like
  • Customer service or promise to refund
#1135237
Reply to reviews
I purchased a netspend prepaid debit card for my son. He comes home and tries to activate the account, gives all his information and was told he would have to talk to a customer service rep before the card could be activated. I call customer service and after spending...
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Netspend_Support
Netspend_Support

We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.Thank you,Netspend”

1.0
#1134916
Reply to reviews
I was in jail from October 12th to the 31st and my home was broken into on the 25th of October or the 26th and my card was used I do not know how they got my PIN number but was used at an ATM in Springfield Missouri well turn around and I filed when I got out they...
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1.0
#1132887
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My card was locked as well, fortunately they didnt need me to send in any documents. They told me the money would be sent by check in 10 business days, although I'm scared that may be untrue."Customer service" was very rude and provided little info as to why this...
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Netspend_Support
Netspend_Support

We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.Thank you,Netspend”

1.0
#1132836
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My home was broken into and my netspend card was taken along with other items my children recieve there ssi payments on well netspend has not been helpful making me wait 2 weeks thats the only income we have at the moment 1112.00 is alot of money and i gave them proof...
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Netspend_Support
Netspend_Support

We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com.Thank you,Netspend”

1.1
#1132358
Reply to reviews
I've been a customer of NetSpend for several years & never had any problems. I have had direct deposits from several companies into my account without issue, uploaded from moble checking, amd even had to deal with the 'horrible' customer service reps everyone is having...
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Netspend_Support
Netspend_Support

I understand that you were having issues posting a money order to your account. I apologize for any inconvenience this may have caused you. “We would appreciate the opportuni...

Netspend_Support
Netspend_Support

We would appreciate the opportunity to assist you with this and request that you email us at social@netspend.com

4.8
#1131708
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