6.9K views
95 comments

for some reason i'm having trouble logging into my account.i've been trying for a few day's now.it take's me to my login page.but toolbar just stay's on netspend and never get's to my account.i've never had this problem before it's the same with my cell phone I don't understand what is going on.i've tried to call costumer service but i'm not getting anywhere.and I really need to know what's happening and whyso if you could please help and figure out this problem I would so greatly appreciate it.please let me know.soon thank you.

Location: Indianapolis, Indiana

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Netspend will not let me login using the app or webpage. Customer service is useless.

I cannot see my transactions, etc.

I see no practical/logical point in continuing this fiasco with them. It is not doing me any service or good.

Guest

I cant regester for netspend account don't know what todo?

Guest

WHY AM I LOCKED OUT OF MY ACCOUNT. AND WHY AM I NOT GETTING E MAILS TELLING ME MY FUNDS ARE IN FROM SS KIND OF SAD WHEN YOU STRUGGLE TRYING TO FIND A WAY TO SEE WHAT YOU HAVE TO LIVE OFF OF AND YOU ARE NOT GETTING ANY ALERTS OR ALERTS AS TO WHAT IS GOING ON WITH THE ACCOUNT.

I HAVE HAD WAY TO MUCH PROBLEMS SINCE YOU SWITCHED FROM METABANK TO NET SPEND THIS IS WAY TO SAD. PLEASE HELP

Guest

I have been trying to change my password to get online access to my account and it's not working. Going on 2 months now and Netspend cant figure it out or call me back!!!

Guest

There is nothing in my email from netspend . Getting tired of doing this over and over. C'MON NOW FOLKS HELP ME OUT!

Guest

Same problem with me can't change my password won't let me continue

Guest

I requested my account to be closed back in July. I had such trouble trying to login.

Guest

How do I change my phone with net spend

Guest

I'm having the same problem and it has been going on for 2 weeks now, still can't anywhere with anyone

Guest

I have just activated my Netspend card today, as I am trying to log into my account via Netspend mobile app. , I'm receiving a notice that my account is locked and to contact customer service. Type your message here

Guest

Me too

Guest

The website is constantly telling me I can't log in due to my internet being down but my Wi-Fi is up and running just fine. It does this at least once a day and will not load. It's really annoying, especially when you're expecting a direct deposit that you really need

Guest

Netspend is full off *** they took my check and telling me their nothing they do well I have report them to the Better Business Bureau somebody going to give me my check bad

Guest

I can log into my account but my card keeps getting declined and I have a lot of money on that account and the customer service number is not working. Iโ€™m freaking out . So I tried taking money out of an atm and it gets declined but took out the 400 on my balance

Guest
reply icon Replying to comment of Guest-1568555

How were you able to take out the $400? Mine keeps saying my card is "STOLEN" when I try to use it.

NetSpend said this error had been corrected/resolved. They did find where there was a bogus transaction on my account and I should be able to use my card...

NOT! Still not working.

Guest

I can't log in to my mobile app . I have contacted customer service numerous times by phone and email. This has been going on for over 6 weeks and nothing has been resolved

Guest

I need a password an it didn't..go threw today

Guest

I can't get into my account it won't load and keeps yelling me its either down or had moved . This sucks and if u call it charges you what a pos

Guest

Check to see if you're using the most current updated internet explorer browser... "TOOLS" (right top near the "home" icon) then select "about internet explorer" this will tell you which version you are currently using, then go to "WINDOWS UPDATE" bottom WINDOWS colored icon, choose all "ALL PROGRAMS" then choose "WINDOWS UPDATE" and follow remaining instruction. I hope this help.

Guest

This is the worst *** i have been threw these stupid *** pre paid all them god people dont spesk much English and i have try to get help and them mother wont help nobody *** nepdpend visa prepaid card and all of the rest of them

View more comments (75)

Netspend Reviews

  1. 1049 reviews
  2. 200 reviews
  3. 94 reviews
  4. 48 reviews
  5. 58 reviews
Netspend reviews