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Please be advised that the prepaid card company Netspend has something crooked going on. They cancelled my card out off the blue.

They told me they can't give me a reason why.

I have never heard of anything like this.

Saying it was a business decision.

Don't use this card. {{Redacted}}

Product or Service Mentioned: Netspend Prepaid Card.

Reason of review: Poor customer service.

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Anonymous
#1504040

I 'd been a Netspend customer for at least 6 years. They closed my card, my daughter's card and my son's card.

I didn't have much on mine anyway b/c my payday was the following week. My daugher, however had over $800 on it. Every time we call, I'm told a different date when the check was issued to close the account.

I work for a bank so I know banks have the right to close accounts as a "business decision". But i also know that it doesn't take 2 weeks to close an account and send a check for a balance.

Bookcrazy
to Katina #1506855

Why in the world would you have a trash card like NetSpend if you work in a bank? SMH

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