Not resolved

Please be advised that the prepaid card company Netspend has something crooked going on. They cancelled my card out off the blue.

They told me they can't give me a reason why.

I have never heard of anything like this.

Saying it was a business decision.

Don't use this card. {{Redacted}}

Product or Service Mentioned: Netspend Prepaid Card.

Reason of review: Poor customer service.

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I 'd been a Netspend customer for at least 6 years. They closed my card, my daughter's card and my son's card.

I didn't have much on mine anyway b/c my payday was the following week. My daugher, however had over $800 on it. Every time we call, I'm told a different date when the check was issued to close the account.

I work for a bank so I know banks have the right to close accounts as a "business decision". But i also know that it doesn't take 2 weeks to close an account and send a check for a balance.

to Katina #1506855

Why in the world would you have a trash card like NetSpend if you work in a bank? SMH

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