Manufacturer: Netspend Category: Accounts Clear all filters (268 of 13060 reviews match)
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I received a text from netspend thursday 8/31 at 6am saying i need to call them before i use my card..When i called the customer rep told me it could be a list of different reasons and didnt have a specific reason for why mine was closed.The thing is it was my payday...
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1.0
#1095977 by anonymous
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Went to use the card i have had for 2yrs card is blocked international usage showed up so they locked it it is my husbands website he finds wager lines for football he called confirmed it was him they said they would unlock in 10min we tried again, by the way we are at...
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1.9
#1095093 by anonymous
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They do so and lock your account every time . the last five days I have had to call three to five times a day to resolve a way to get my check. haven't let me gain access to it yet. I have called Police filled small claims for the return of ALL FEES and payroll check...
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1.0
#1092748 by anonymous
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Netspend - Account Review

by chrisstarbrown_44 #1094210
1.0
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My money still not on my card and its 5;08 am it usally comes at 4:30 on tuesday its now wendsday morning anybody know wats going on
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Netspend - Can't remember my username and password

by Brownie2017 #1090574
4.9
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Cant login my to see my balance
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Netspend - Horrible

by anonymous #1079446
1.0
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I had a dispute and when they didn't want to replace my money they closed my account and now I have access to my money they are mailing a check in ten days so I can't do nothing feed my infant son or get to work it's the worst they have reps who can't speak English good hidden fees it's the worst card to have
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Netspend - Horrible, sad,pathetic, and unprofessional

by anonymous #1075076
Their system was down so i had to call and check on my account. Only for the lady to hang up on me when i asked for a supervisor.So i had to call back and they kept taking money off my card. Each call is fifty cents.
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I receive disability and when the money is released on no matter what day.I never receive it till 2 days later. This is not early funding if I have to wait 2 days later 08/03/2017 09/02/2017 08/25/2017 Electronic Funds Transfer when I called he informed me when money...
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#1092656 by anonymous
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"Your account is currently pending receipt of documents so that we can verify your identity. Please be ensure that you have sent in the documents requested by customer service to avoid a temporary block on your account." I was never told about anything to send in and...
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1.0
I liked
  • Lower transaction fee is not worth it
I didn't like
  • Locked my money on their card with nobody to call for service
#1086860 by RoseDuncan
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On June 5, 2017 my account was hacked and $1000 was transferred to someone I've never heard of. I filed a dispute and after 3 days NetSpend returned the money to my account but blocked so no one could transfer funds to my card nor could I transfer funds to anyone else.
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NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear about the issues you experienced with your account. If you would like more information regarding your account, please feel free ...

Anonymous
Angela h

Going through exact same thing have over 2000 in fraudulent charges on card with PIN number I don't have and before I even received card. Now it's been 12 days waiting for 140...

1.0
#1080103 by anonymous
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I did not click any links, but forwarded the email to Netspend customer service, two days later, I recieve an alert that an "account to account wire transfer" in the amount of $750.00 with a $4.95 fee was charged to my account and sent to "Tamika Davis". I immediately...
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NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear about the issues you experienced with your account and an unauthorized transfer. We see you had some concerns regarding your dis...

2.8
I liked
  • Direct deposit
  • That you receive your money 2days early
  • Ease of use
I didn't like
  • Netspend is a scam company and aids in helping scam artist
  • Rude non understanding representatives
  • Let someone take my money
#1075578 by anonymous
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95 transaction fee was stolen from my account. I was alerted via text that a transfer was made on my account to another Netspend account, one of Melissa Leskow. I called immediately to let them know that this was not authorized. I was told my money was already gone. I...
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NetSpend2013
NetSpend2013

Thank you for your feedback. We're glad we were able to help resolve your concern. Thanks, Netspend

1.1
#1073309 by user50432581
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I do not and have never known anyone by that name nor have I ever transferred money to anyone on my account!!! I have had this account for ten years with no issues and now all of my money is gone and the case is now pending investigation. THIS IS AN INSIDE JOB WITHOUT...
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NetSpend2013
NetSpend2013

We regret to hear there was an unauthorized transfer from your account. We'd like to look into this for you. Please contact us at social@netspend.com for assistance.

#1068495 by skybird
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I was told my account was compromised. They closed my account and reissued me a new card. Again it is happing with my new card.. This is fraud. Its over 400 dollars.. Todate I have not heard anything from your office. My full name is Elvira Pena 57 24 Corbett st Los...
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Anonymous
Anonymous

Oh my god. On this same date, 1500 dollars was deducted from my account. Investigation going on now but I swear if I don't get my money back so much ***. Lesson learned.

1.0
#1064292 by user45425554
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