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I have used Netspend for almost five years. I considered them to be a convenient source of banking, considering the direct deposit hitting sooner than a regular bank. Well recently $920.00, plus a 4.95 transaction fee was stolen from my account. I was alerted via text...
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NetSpend2013
NetSpend2013

Thank you for your feedback. We're glad we were able to help resolve your concern. Thanks, Netspend

1.1
#1073309
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I had somehow lost my card and my driver license. Somehow fell out of the pocket of my wallet.. I called Netspend and had asked to send me a new card expedited as fast as possible.I was told I could do 1-2days expedited delivery for $25 dollars which certainly ok with...
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sfin1025_20
sfin1025_20

***..Please again forgive some of the spelling errors in my review(s) My new phone at times I believe thinks it is clairvoyant and changes things I type lol..I assure you I am...

2.6
#1067485
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Resolved

I activated my card for a new job for direct deposit. I received my first paycheck. My daughter lives in another state, I gave her the information to order a sweater for Christmas, she put the incorrect zipcode to card in and the store website did NOT take the order,...
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I liked
  • Dumping these jerks
I didn't like
  • Poor customer service
  • Inconvenience
#973969
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Netspend Premier Debit Card Review from Longview, Texas
Netspend Premier Debit Card Review from Longview, Texas
I opted to use NetSpend Premier Debit Cards to receive my rax refund through TurboTax. I finally received it on April 19th, 2016. My husband was sent a primary card holder and added me on the account as a secondary, a requirement of the IRS to receive the refund. The...
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WillNotGiveUp_WantMyMoney
WillNotGiveUp_WantMyMoney

Hi Miss Betsy,Thank you for sharing your experience with AmexServe! I have had zero experience since opening my bank account at our local credit union with free Visa debit and...

Miss Betsy
Miss Betsy

Google AmexServe.com and get an American Express prepaid debit card for free. No fees to load or to use the card and can be used for Direct Deposit and links to bank accounts....

1.4
I liked
  • Frustrating
I didn't like
  • Poor security
#839686
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Netspend - Blatant Violation of The 1987 Expedited Funds Availability Act
Netspend - Blatant Violation of The 1987 Expedited Funds Availability Act
On April 7th, 2016, I, Sara Torres, attempted to open an account with a 3rd Party Financial Institution with an opening account balance from a Cash Advance off the Netspend Card I received from my IRS Federal Income Tax Refund. The amount I tried to deposit was $1,006...
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Anonymous
Anonymous

I am having similar problems with this so called company. I hope you get this message and email me at kennygrace1111@gmail.com. I would like to start some type of lawsuit and ...

Anonymous
Anonymous

Reg CC doesn't govern prepaid cards, only "transaction accounts." Reg E covers electronic transfers.

1.2
#829457
Reply to reviews

Resolved

I WAS GIVEN A $50 GIFT CARD AS A BIRTHDAY CARD IN JULY OF 2015. IT HAD AN EXPIRATION DATE ON IT OF 2018 SO I FIGURED I HAD A WHILE TO USE IT. IT ALSO SAID NO ACTIVATION NEEDED SO I STUCK IT IN MY PURSE AND DIDNT USE IT FOR A FEW MONTHS. I FINALLY DECIDED TO USE IT...
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NetSpend2013
NetSpend2013

Hello,We regret to hear that your experience with us has been unsatisfactory. Do keep in mind that we do not provide gift cards, however we do offer prepaid cards. With us the...

Anonymous
Anonymous

It's ridiculous! I sent in a complaint to the BBB and contacted the CEO of NetSpend and he actually responded and refunded my $50. I am now closing out my account so i never h...

1.0
#805877
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Netspend - Account Review from Lawrence, Kansas
I have been a Netspend customer for a couple of years, and before now, never had any issues. I signed up for their text message alerts, which texts my phone any time there is a purchase/transaction made on my account. So....yesterday I was sitting in a Veterinary...
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Kdudley
Kdudley

Pissed off with netspend i cannot get in to my account and my tax refund is in my account somebody please help me

#571101
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Purchased $500 NetSpend Reload Card from Walgreens but No Money on the Card
I purchased a NetSpend reload card from Walgreens on July 15, 2014. When I tried to upload the money to my card, I got a text alert saying that my card had been blocked due to suspicious activiity, and that I needed to call NetSpend to remove the block. When I called...
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Anonymous
Anonymous

All i can tell you to do is call help me howard on that ... Keep your receipt and call log , showing how many times you have called and save that card ... Please contact them ...

Anonymous
Anonymous

I think all the loadable cards do this, its a scam and there should be a class action suit, i can never use my walmart credit/debit card again because greendot sent a complain...

Golden Valley, Minnesota
#519722
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I am a very dissapointed customer. Netspend never contacted me back after I sent them my documentation and I was aproved. Weeks after I found out I actually had an account. Very bad customer service, It was a total hassle to open my account. very slow process, long...
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NetSpend2013
NetSpend2013

We apologize for the problems you have experienced with our service. Customer satisfaction is very important to us and we would like to address the problems that you encoun...

Anonymous
Jbanks

I looked up these companies you mentioned because I was unfamiliar, they are just prepaid debit cards. Why don't you get a checking account at a reputable bank?

#417885
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