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$1000 was transferred to a Taiesha Foster ON THE PHONE with a Netspend Agent a day after I received my direct deposit. I do not and have never known anyone by that name nor have I ever transferred money to anyone on my account!!!

I have had this account for ten years with no issues and now all of my money is gone and the case is now pending investigation. THIS IS AN INSIDE JOB WITHOUT A DOUBT. Netspend no longer asks the appropriate security questions and I doubt very much they will even have a recording of the conversation.

THE NETSPEND CORPORATION IS COMPLICIT IN THIS BEHAVIOR!!! It has been two days and they have not even corresponded to me!!!

Product or Service Mentioned: Netspend Account.

Reason of review: Robbery/Identity Theft/Impersonation.

Monetary Loss: $1020.

Preferred solution: Full refund.

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NetSpend2018
#1350393

We regret to hear there was an unauthorized transfer from your account. We'd like to look into this for you. Please contact us at social@netspend.com for assistance.

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