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On 6/21/2017 there was a unauthoized payment taken from my card from my car company. My car company has done everthong to reverse this charge sent Netspend the proper paperwork to put the money back on my card. I have been on the pbone with netspend past 3 days and...
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1.0
#1065138
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I have several charges on bank card without my approval. Im sitting in a cafe and several charges from lyft in San Francisco and Santa Ana were chargered to my bank card. I was first notified by the Control office. I was told my account was compromised. They closed my...
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1.0
#1064292
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I had been with netspend for several years, and in the midst of my loyalty to netspend my identity was compromised and because of their negligence i am been asked to further put information at risk by submitting the photo i. d. , proof of address, social and security...
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1.1
#1063599
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Netspend - Taking money of my account

Netspend
#1063846
1.0
It happened May 2 yes I tried contacting them with promises of refund from them I work hard for my money they to from me and my kids Meltdowns is not a good company for you to give money to I had a bad experience with them I was promised by the supervisor that I would be refunded I just can't believe they to all that money from me 1,944.00
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Netspend - Horrible

Netspend
#1062322
I just bought card triedd to activate and it said there was and error so now i cant use the card until customer service is open and well see how that goes
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Netspend - Can't get check ealry

Netspend
#1060707
2.9
Can't get them to do anything
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Poor customer service at netspend

Netspend
#1060260
1.0
People can not speak english an do not resolve disputed transactions
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I am in same situation as you they gave me same *** about ss numbers and birth certificates would not let me talk to a supervisor and claimed to be sending something in the mail for me to fill out to correct this im not exactly sure oh to prove my identidity you ***...
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#1063559
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Well lets start last year 2015 i filed my taxes had to do alot of security stuff never recived my refund it was only 1700 i thought maybe school loans took it .......2016 i filed and was informed 1700 was sent to netspend april 2016 for 2015 taxes...i called disputed...
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1.0
#1063540
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I have a account with Netspend for over 6 years. I called to change my address and email. They locked my online access and told me that I would have to send a copy of my SS Card, and was about to mentioned other things I needed to submit to prove I was the one making...
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#1060684
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Awful company. They want a photo copy of my social security card along with my photo ID. I refuse to send them a real copy of my Social Security card. There are plenty of other ways to verify identity. They refuse to refund the money to me via the same method I used to...
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1.0
I didn't like
  • Sketchy way of verifying who i am
#1060523
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I have been a NetSpend customer since 2010 and nine times out of 10 when I call customer service I find myself wishing that I had died instead of picking up the phone. Among the millions of issues that I have had with this account recently I moved to the US Virgin...
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1.0
#1060442
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I believe I had used these type of cards for years since 2012 or 2013, due to unsatisfactory conditions with mailing cards, loading balances, and activation of card time, I decided to start using another account rather then netspend to ensure everything was done on a...
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2.1
I didn't like
  • Lack of concern and timeliness
  • Poor security
  • Hated it
#1058730
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I purchased a net spend card and put 235.00 on the card and i went to pay 234. 30 and it said that i have insuffent fund because they charge a dollar for every time you use the card i will not get this card again. They I was told that i could get the money off the card...
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#1056815
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