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I used my Netspend card this morning, and immediately after, I get a text from Netspend that there may be a problem with my card and to stop using it and call them. I did. "David" , a foreign representative said that, because I was not in compliance with the cardholder...
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1.0
#1090649
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Supposedly you can get a 15 dollar buffer.. if you use it to much they take your overdraft policy away from you.. also. If you deposit more than 500 a week in the card you can get a buffer of 85 extra dollars a week to. ( going neg).. the money i made goes to bills and...
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1.4
#1089911
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I called brinks and netspend customer service on 7/30/17 about unauthorized charges made to my account. The agent 1st lies and said the charges ALREADY went through and were no longer pending so she could not reverse or stop them. She suggested I file a dispute and...
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1.0
#1088926
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Netspend - I have asked for a copy of my deposit for 6 months period. T

Netspend
#1090644
They said ten days it has been since july 24 th have not received yet.
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Netspend - Can't remember my username and password

Netspend
#1090574
4.9
Cant login my to see my balance
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Netspend - Cancelled accounts

Netspend
#1086508
Keep taking unauthorized money from my account always having some kind of issue
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NetSpend said my card expired

Netspend
#1084453
Evidently these cards expire and it so happens I just got my state tax return the day after it expired!! Have to purchase another one to hopefully get my money transferred....they said they might not be able to transfer money from my bought card that they have to send me one which could take up to 10 days!! SMH so *** dumb
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I order a card off of netspend.com and waited patiently for it come in the mail.. i tried to do it online an they wont activate bc my information i typed in for my social an card number online was supposedly was not correct.. So it said to call the customer service and...
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Anonymous
Shaquandra

I also have had my stolen by this company because they stated I needed to send over my I'd and ssn. That is not called for. I will never be a customer of netspend I know they ...

1.0
#1088115
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Have used netspend for many years and never had an issue. Now it is a nightmare. Went to load my card. Reload center took the money out of my account instead. Called netspend to dispute. They blocked my card saying it was stolen . The card had not been stolen! They...
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2.2
I didn't like
  • Temporary card blocks
#1087075
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"Your account is currently pending receipt of documents so that we can verify your identity. Please be ensure that you have sent in the documents requested by customer service to avoid a temporary block on your account." I was never told about anything to send in and...
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1.0
I liked
  • Lower transaction fee is not worth it
I didn't like
  • Locked my money on their card with nobody to call for service
#1086860
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I did the same thing and they want SS # and I asked why when it is pre-paid and said you do not need that info and was told to read the terms and conditions . I asked if he was located in the us. and said could not give out his location- but I just knew he was not...
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1.0
I didn't like
  • See comments above
#1085535
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8-7-17 i just checked my mail and found a prepaid master card from netspend in my mail. A CARD I DID NOT ORDER! I tried calling them but could not get through their automated phone system. It took several calls one of which was to the OCC. I was finally given a phone...
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1.0
#1084693
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The direct deposit is a joke. Do not use Netspend or you will at some point regret it. I have not been getting my checks 2 days early like they claim. In fact, every month, it seems I get my check later and later. I should've had my one of my checks in my account...
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1.0
#1083800
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I was simply trying to deposit cash into my PayPal acct. But you can ONLY send cash one way from PayPal to the NetSpend Master Card . Since then I have had a ridiculous time trying to get the money back and close the acct. DO NOT USE PayPal prepaid of NetSpend They are...
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I didn't like
  • Poor customer service
#1083233
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