filters
state:
Show
city:
Show
category:
Show
product:
Show
I recieved a mysterious email from Netspend claiming that I had a negative balance due to an transaction 8 months ago. I did not click any links, but forwarded the email to Netspend customer service, two days later, I recieve an alert that an "account to account wire...
Read more
2.8
I liked
  • Ease of use
  • That you receive your money 2days early
  • Direct deposit
I didn't like
  • Let someone take my money
  • Netspend is a scam company and aids in helping scam artist
  • Rude non understanding representatives
#1075578
Reply to reviews
Bought my daughter a netspend card to purchase tickets for an upcoming concert when i tried to activate the card they told me i had to send proof of identity via email which i have never had to do this befor after an hour and a half on the phone i am told it will take...
Read more
1.0
#1075552
Reply to reviews
So Netspend's website has been down all day due to gross incompetence and a complete lack of redundancies protecting the availability of their BANK SYSTEM. I mean, PornHub can ensure that their website is available - but a bank with millions of dollars in clients'...
Read more
1.6
#1075134
Reply to reviews

NetSpend is a deceptive company

Netspend
#1076206
1.0
Any persons thinking about getting a NetSpend prepaid debit card from NetSpend or NetSpend Western Union pre paid debit card This company is deceptive and cost more than any bank here is a 5 reason video to not go NetSpend https://youtu.be/OVcyEqqVrEk
Comment Be the first to start a discussion
Show

Netspend is the worse

Netspend
#1075839
I have direct deposit with netsoend and havent got my money in 3 weeks ive called netspend several times and still nothing i havent even got my money..this is the worst card ever....DONT GET NETSPEND
Comment Be the first to start a discussion
Show

Netspend - Horrible, sad,pathetic, and unprofessional

Netspend
#1075076
Their system was down so i had to call and check on my account. Only for the lady to hang up on me when i asked for a supervisor.So i had to call back and they kept taking money off my card. Each call is fifty cents.
Comment Be the first to start a discussion
Show

Netspend - *** Rip off

Netspend
#1074761
You *** idiots what makes you think in going to send u a copy of my ss# with all these scams going on. I know one *** thing someones going to make this *** right n it *** sure won't be with me giving my ss# out. Wtf is wrong with this company. I hate ignorance. And I think this might be the worst ive experienced as of my 32 yrs.
Comment Be the first to start a discussion
Show
I had the same problem with these guys...put 55$ on card tried to make a purchase but I had moved and put wrong address in..they Then froze the card and I couldn't get my money off it.wanted me to send S.S.N and other bullcrap. When I called I had to give my pin number...
Read more
1.3
#1074677
Reply to reviews
I setup the have a portion of my check to be direct deposit to the card. I set it up for my money to come out of my check the middle of July. Once I turned the necessary paperwork in to my job the next day HR informed me that my ACH will be started on the paycheck of...
Read more
NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear you had a bad experience with our customer service department. Please feel free to email us at social@netspend.com for further...

1.0
I liked
  • Send a new card fast
I didn't like
  • Lack of concern and timeliness
#1073776
Reply to reviews
I have used Netspend for almost five years. I considered them to be a convenient source of banking, considering the direct deposit hitting sooner than a regular bank. Well recently $920.00, plus a 4.95 transaction fee was stolen from my account. I was alerted via text...
Read more
NetSpend2013
NetSpend2013

Thank you for your feedback. We're glad we were able to help resolve your concern. Thanks, Netspend

1.1
#1073309
Reply to reviews
Received a $500 netspend card as a gift. Call customer service to activate the card they said they can't activate the card because it was expired. After All personal questions answered ss#, b-day and home adddress. Customer service just told your card is expired we...
Read more
NetSpend2013
NetSpend2013

We're sorry to hear you had trouble activating your card. Please contact us at social@netspend.com so we may look into this for you. Thanks, Netspend

1.0
#1073053
Reply to reviews
Same problem as everyone here... we use prepaid cards to pay bills each month. We get a new one at the store as needed to avoid having 2 pay a monthly fee for something we only need once a month... anyway my car insurance is going to get cancelled if i cant get this...
Read more
NetSpend2013
NetSpend2013

Thank you for your feedback. We regret to hear that you had trouble activating the new card you purchased. Please contact us at social@netspend.com for assistance. Thanks, ...

1.1
#1072721
Reply to reviews
I called to AGAIN for the 3rd time get sent a card that I never received so that I could access my funds that were directly deposited into my account every 2 weeks. I asked the rep if she could expedite my *** card BC I have been waiting for a month. Now as I type I'm...
Read more
1.6
#1070796
Reply to reviews
$1000 was transferred to a Taiesha Foster ON THE PHONE with a Netspend Agent a day after I received my direct deposit. I do not and have never known anyone by that name nor have I ever transferred money to anyone on my account!!! I have had this account for ten years...
Read more
NetSpend2013
NetSpend2013

We regret to hear there was an unauthorized transfer from your account. We'd like to look into this for you. Please contact us at social@netspend.com for assistance.

#1068495
Reply to reviews