Netspend Complaints and Reviews

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Netspend
Main address: PO Box 2136 78768-2136 Austin TX
1-86-NETSPEND, (512) 857-0263, customerservice@netspend.com
  • 321+23 mobile complaints
  • $290K claimed losses
  • $846 average
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  • From mobile
  • Netspend
  • Oct 11
  • by anonymous
  • #545088

My name is Melvin Randle I have sent the documentation that you ask of me my card has been blocked since Tuesday this is nuts. Everything you've ask I've given can someone in corporate please give me a call 7082001021. I authorize Latina Wilson to speak on my behalf. Add comment

     

  • Oct 08
  • Credit Cards
  • Woodstock, Georgia
  • Automatical Block
  • 38

I have experienced being automatically blocked on Netspend. I like my card , so much I even enrolled in the Netspend Premier overdraft program. I have had fraudulent charges twice on my card since being with then only almost a year. And now on of their representatives messed up so badly. That now I cant pay my light bill or rent on time. I am changing companied because even though I called... Read more

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  • Oct 07
  • Credit Cards
  • Austin, Texas
  • Account Restrictions
  • 31

Do not use this service. It is a scam to drain money from poor people who do not have access to a bank account. The incompetence demonstrated by the people I talked to just now is ridiculous. My son can get his money back the hard way, or wait 5 business days or up to twenty days. He is a student starting out and cant afford to let this kind of scam affect his finances. Do not use. Do not use. Do... Read more

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  • Oct 03
  • Credit Cards
  • Prepaid Card Activation
  • 23

Bought the card in the store, spent few days on the phone attempting to activate. Once finally activated, found out it was for "limited" use - in store/in person only. Horrible customer service, practically lost all the money + fee. Not able to make necessary payment. Having called five (5) times had requested to talk to a supervisor, was put on hold for over 20 minutes each time, yet... Read more

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  • From mobile
  • Netspend
  • Oct 01
  • by anonymous
  • #541324

Don't deposit money on time sometimes early sometimes late what a joke Add comment

  • From mobile
  • Netspend
  • Sep 28
  • by anonymous
  • #539799

I have been with NS for almost 8 years and never really had any issues. I hardly pay any fees, I can overdraft up to $100 a month and I always get my check 3-5 days early....However the last few months it seems to be coming later and later.....now theyre webpage is now saying just 2 days early.......Im not sure this is NS fault....but it sucks:( Add comment

     

  • Sep 24
  • Credit Cards
  • Money Fraud
  • 1
  • 1
  • 33

Omg they did exact same to me!! STOLE WHATEVER I HAD LEFT ON CARD. I WPULD IMAGINE 1-400.. THIEVES!! DO NOT USE!!! Read more

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  • From mobile
  • Netspend
  • Sep 11
  • by anonymous
  • #532690

I got a return confirmation on my money please return it Add comment

     

  • Sep 11
  • Credit Cards
  • Nashville, Tennessee
  • Prepaid Gift Card
  • 2
  • 2
  • 109

I bought a $50 prepaid "gift" card to give as a birthday gift. Well, the person I gave it to tried to use it and it was declined. So, she gave the card back to me and I was going to return it to the retailer where I purchased it. The first thing they asked for was the receipt, which I didn't have. So, I called the toll free number on the netSpend card. Which was useless. They wanted me to... Read more

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