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Netspend

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70 complaints

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NetSpend is a provider of re-loadable prepaid debit cards and prepaid debit card services in the United States. The company's debit cards enable to make purchases, pay bills, secure reservations, and shop online without the need for a bank account or credit history. Operating nationally, NetSpend has one of the most convenient and accessible retail networks in the country, including more than 30,000 card purchase locations and a total of approximately 90,000 debit card reload locations. NetSpend also offers full self-service sales and delivery capabilities through its web and mobile platforms. The company manages all aspects of the debit card lifecycle, from managing the card design and approval processes with partners and associations, to production, packaging, distribution, and personalization. NetSpend also oversees inventory and security controls, renewals, lost and stolen card management and replacement. Please try to contact Netspend Customer Service directly prior to posting any complaints on this site.

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Netspend Reviews

Pitita
Netspend - Net spend

Received a MasterCard from NetSpend for my 10 year old son!!!!!!! Tells you a lot about this company.... Run as fast as you can.... To get to a customer service rep was impossible...

#292605
Jan 28, 2012
9

Anonymous
Netspend did not protect me against fraud

On 12-19-2011 my account was initially compromised from an ESSO ON THE RUN Independistrito Nacidous for 104.44 right a way called there customer service number to dispute the trans...

#283172
Dec 21, 2011
177

Kgrimm
Netspend Corporation - Indentity NON-protection

Within the last 6 months I have had 4 unauthorized "signature" transactions. The first time it was 3 separate transaction purchasing gift card from Walmart.com and the second (no d...

#282523
Dec 19, 2011
169

Julianna...
Netspend took money out of my account

I went to the atm to get 150.00 out of my account and netspend took 300.00 out then the second time i got 100.00 out and netspend took 200.00 out now i dont have money in my accou...

#279760
Dec 07, 2011
259

Ottoremer
Netspend = waist of my time

2//2011, I live in 19135 zip code. They give a long list of places to load your card. Every F'n one of them either never heard of Netspend, don't have a working Western U...

#279225
Dec 04, 2011
216

Elainer7
Netspend - Took money out without authorization

They allowed a phone co. to take over $300 out of my account without my authorization when i did not have any money in my account. Now im negative $400! They would not put a superv...

#278302
Nov 30, 2011
220

Anonymous
Netspend - I recived a visa card that i want to cancel

Irecived a visa card in the mail that i do not want to use .. I have tried to get someone on the phone to talk to abount canceling this card WITH NO RESPONCE THIS PHONE NUMBER DOES...

#276067
Nov 19, 2011
228

Fireking...
Netspend sent my 15 year old a Debit card!!!

I received in the mail a letter From net spend. So i figured it was nothing for i get stuff every once in a while. I'm 15 Years old!!!! Who the Heck sends a Debit card to a 15 ...

#275885
Nov 18, 2011
266

Citizenman
Netspend - Don't use these cards, they rip u off every time u use it

People of America why do we use these types of cards? we do know they steal our hard earned money each and every time we make a transaction. It's like we are paying these thugs to ...

#273056
Nov 05, 2011
298

Anonymous
Netspend - Online access

My name is Gilbert Gutierrez and I have an account with netspend and i tried to access my account and it wouldn't let find out how much money I have in it or even to find out i...

#267563
Oct 12, 2011
205

Xbry1987x
Netspend - F*cked me.

Charged me 5 bucks causing my account to go negative, now i dont have the 30 % of my paycheck on the day of the regional meeting for my company and i have no gas money!!!! also it ...

#265901
Oct 04, 2011
319

Anonymous
Netspend has *** MAX #926489 as supervisor

I purchased a Netspend card to use primarily to transfer money to friends who periodically need money. The lady at ACE told me I could use it right away for that purpose. I tried...

#253493
Aug 05, 2011
532

Shawn ga...
Fraudulent activity Netspend

1. Written by Shawn in Ma on July 13, 2011 This exact same thing happened to me!! On July 6th 700 in charges were made. I called immediately and was under assumption th...

#248652
Jul 13, 2011
465

DEBORAH ...
Netspend - Money stolen from my card

I requested a new card be sent to me as I had washed myb other on on Apr 26 2011 2 days later I went to use the card and make a purchase and it said insuffent funds??? I had well...

#248466
Jul 12, 2011
400

Anonymous
Netspend - Will not return my money to my account

I have been with Netspend for two years and never had a problem until now. In January of this year I received my refund check and on January 29th someone did an unauthorized transa...

#247911
Jul 09, 2011
519

Anonymous
Netspend - Pre-paid credit card fraudelent activity

On the weekend of July 4th. 14 unauthorized transactions were pending to my account. I immediately contacted NetSpend only to be placed on 3 times for approx 30 minutes a piece th...

#247307
Jul 06, 2011
468

Hazle a ...
Netspend - Fraud

Thersmoney was taken out of my account without my premission. I spoke with several represinatives from netspend, and got diffenrent information. one person said i needed a police r...

#244495
Jun 21, 2011
447

Mudderfu...
Netspend Customer Service BLOWS

I was a victim of some sort of hiTech theft where someone was able to make a new card using my number and pin. I have been with NS for 3 years and never had a problem, actually tho...

#242315
Jun 09, 2011
450

Anonymous
Netspend - Worthless card.

This card is a joke and trying to get any remedy from un-authorized transactions is worse than pulling teeth. All you get from net spend is this... long wait (on-hold) times while ...

#238538
May 19, 2011
307

Anonymous
Netspend is garbage

Net spend f'n sux...i dropped a load of money on the card and my balance got down to 346 bux and i left to go out of town...the next day i was getting ready to leave to make my...

#236437
May 07, 2011
505

Michelle...
Netspend - Full of sh@@

I am pissed off i have been waiting for them to return a payment form feb who can i contact to get this resolved its 303.00 i have talked to cc and they keep telling me 90 days i ...

#234130
Apr 25, 2011
304

Thankful...
Netspend - Thank You for online complaints

I just received an offer from NetSpend for a pre-load credit card.So in this day an time I check everything out on-line.I thought this would be a good idea for vacation traveling.W...

#233707
Apr 22, 2011
562

Chweaver1
Netspend what a crock

I signed up for a GreenDot PP Card on line. They said it would take 7-10 days to recieve card. Somehow not sure how, Netspend managed to get my info and send me 1 of their card wit...

#233531
Apr 21, 2011
483

Anonymous
Netspend

Well weil well, after almost a month of getting nooo response from Netspend, they have finally decided to "look into my dispute" In that time period I have called them numerous ti...

#230916
Apr 06, 2011
383

Roseshop
Netspend - They are soooo *** riped me off!

I was refunded for 3 items over a month ago and they still act like they do not know what's going on. I have called and faxed and the merchant even did a 3 way call to explain ...

#230432
Apr 03, 2011
530

Anonymous
Netspend - Refund or transfer

Vance Claybrook p.o. box 269 Refugio,Texas 78377Netspend, i put 50.00 your reload pack can not transfer it to visa green doti purchaced the card@ HEB in Refugio TEXAS...

#223087
Feb 22, 2011
422

Anonymous
Netspend

Netspend advertise recieve your tax refund on to your card. Great right! Not exactly so I did just that my refund was only $4,600. As soon as the money came to my card netspend fro...

#220365
Feb 07, 2011
1195

Mandi123C
Netspend - They took 5.00 off my card for a tranfer and it was only suppost to b 1.00!

They were suppost to transfer 25.00 onto my card from my husbands and charge me 1.00! Instead they charge me 5.00 and now I can't get my son's birthday present that is tomo...

#218935
Jan 30, 2011
421

Anonymous
Netspend - I am a current customer 0f 2yrs....

I have never had a problem with my netspend card until yesterday and it was not the fault of netspend co. itself!! So the horrible reviews that some of you posted is surprising to ...

#217895
Jan 24, 2011
450

Anonymous
Netspend

My card was lost & I have been trying to get a new card for over a month only to get a brush off and broken promises. I was even promised after call # 3 that they would overnite ...

#214637
Jan 04, 2011
261
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Related Information

Credit Cards
A credit card is a system of payment. It is named after the small plastic card. The card is issued to users of the system. The issuer lends money to the user to be paid later to the merchant. It is different from a charge card, since it does not require the balance to be paid off in full each month. It allows the consumer to 'revolve' his/her balance with the interest being charged. Almost all credit cards are issued by local banks or Credit Unions. They are of the same shape and size as indicated by the Standard. Credit cards are issued after an account has been approved by the credit provider. The validity of the card is verified using a credit card payment terminal or Point of Sale (POS) system. Sometimes poor security level of the credit cards and/or credit card systems can provide different possibilities for fraud. There's even such a thing as a black market for stolen credit card numbers, which are usually used quickly before the cards are reported stolen. So, be aware!

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