Netspend Complaints and Reviews

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Netspend
Main address: PO Box 2136 78768-2136 Austin TX
1-86-NETSPEND, (512) 857-0263, customerservice@netspend.com
  • 309+14 mobile complaints
  • $290K claimed losses
  • $895 average
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  • 4 hours ago
  • Advertisements and Cons
  • Las Vegas, Nevada
  • Tax Refund On Netspend Card
  • 3

Do not.....and I repeat.....Do not ever use this company. I have been sick to my stomach for over 3 weeks. Because I have still not received my card. My tax refund of 2,789 has be on that God awful card for 12 Days now. They have promised to send me an "expedited" card 8 days ago. I was told expedited would be in 3-5 days. They lied sa Ying I gave the wrong address of AVE instead of Street which... Read more

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  • 1 day ago
  • Credit Cards
  • Baltimore, Maryland
  • Netspend Prepaid Visa
  • 14

My Name is Kelli Jackson. I'm writing to report the negligence, lies, poor communication and theft from your company "Netspend". On July 12th at 12:28 CT there was a transaction purchase at Zazzle.com for $106.99, $412.99 followed by a purchased at "PROTANDIM BY LIFEVANT" for $320.33.Once I noticed these transactions that clearly was not me I reached out to your company by calling 8663877363. I... Read more

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  • 1 day ago
  • Credit Cards
  • Reload Card
  • 2

Anyone interested in a class action law suit against Netspend? they do not follow their own policies or customer agreement with their cards. They create a hostile environment when you have a problem. Will not have a supervisor available?????Can not call in a dispute to talk to a dispute person??????Very questionable. They do not follow their own agreements with you-14 business days for a dispute... Read more

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  • From mobile
  • Netspend
  • 2 days ago
  • by anonymous
  • #514859

Terrible company received my refund and withdrew money twice now the card is declined and I can't get anyone on the phone Add comment

  • From mobile
  • Netspend
  • 2 days ago
  • by anonymous
  • #514804

I need a card and I sall this card for my age Add comment

  • 2 days ago
  • Credit Cards
  • Account Charges Problems

On 6/30/14 at 2:47 pm. I went to 7/11 on illuois and Westmoreland in Dallas. I put netspend card in the machine to get 200.00.The money drop. However it did not came out the machine. So I put my card in for a second time it charged my account twice. Every since Monday 30th of June 2014. I have been getting the run a round from the customers Service department. The only I want is to get my money... Read more

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  • Jul 13
  • Credit Cards
  • Baywood, New York
  • Disabled Veterans Compensation
  • 3

NETSPEND keeps my disabled veterans compensation. Every service connection check that I had directly deposited into my account had to be traced. EVERY ONE!!! I'm still missing one from May 1 st. I know it has been deposited because I go onto the Veterans administrations website and it shows me that it has..where it goes from there is anybodies guess. This is how this company treats... Read more

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  • Jul 12
  • Credit Cards
  • New York City, New York
  • Denied Card
  • 4

I don't even want a card now, but net spend will not tell me what they mean by suspicious activities, and that is why I was denied a card. If that is true, then why don't they tell me what I have done??? They just keep saying I was denied for suspicious activities. But this is not the end, I don't want the card, but I do have a right to know why I was denied. I think there is a law suit here??... Read more

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  • From mobile
  • Netspend
  • Jun 30
  • by anonymous
  • #504678

I need my money back I'm making payments on a car which went out on me so now I've learned the car has a biown head gasket now I'm out of a car and I need my payment back Add comment

  • From mobile
  • Netspend
  • Jun 29
  • by anonymous
  • #503996

Filed my taxes with turbo tax and they deposited my refund in the amount of $4,536 on feb17 2014 and i never recieved the first dollar or penny of my money filled about 10disputes also sent all documents including police report then netspend closed my account in refuses to pay issue are release my refund to me can anyone please help me? Add comment

 
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