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  • Customers like
    • Direct deposit 5
    • Ease of use 3
    • Worest 2
  • Customers don't like
    • Zero on customer service 37
    • Mishandling of funds 13
    • Locked out of account 8

Netspend - Review in Cards category from Longview, Texas
1 of 2

I opted to use NetSpend Premier Debit Cards to receive my rax refund through TurboTax. I finally received it on April 19th, 2016. My husband was sent a primary card holder and added me on the account as a secondary, a requirement of the IRS to receive the refund. The day after receiving the card, I received a text alert that my secondary card was reported stolen. I called the company and was told someone called in and said it was stolen. They claim they had all the info needed to verify. Both cards and pins and all online passwords were locked... Read more

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  • From mobile
  • Netspend
  • 2 days ago
  • #838657

I got a letter from u all about my money but I still have not received my check n y'all want put it on a card Add comment

I too think there needs to be a class action lawsuit against netspend. I had my taxes deposited to a netspend card back in 2013 or 2014 and my money was disapearing thousands and i disputed it and i got some back but then it suddenly vanished again so i say something to them again and instead of correcting the problem they locked up all my accounts with them so that i had no access to any of my card history and kept all my money remaining on any and all cards. Now the only proof i have of having an account with them is my tax return has my... Read more

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  • From mobile
  • Netspend
  • Apr 27
  • #837537

Netspend closed my account 2 mnths ago and failed to return my funds of 623.00 that remained on the card Add comment

  • From mobile
  • Netspend
  • Apr 26
  • #836881

Give me my 265.00 back. It was lost ***. Add comment

  • From mobile
  • Netspend
  • Apr 26
  • #836860

I sent three cards to my son in moscow russia over christmas time . he never did receive them. It took me a course of 90 days to talk to a real voice and she tells me i am *** out of luck. Even tho. Their is no proof someone cashed them. I will never buy another gift card from netspend again Add comment

This morning I spoke to an Andrew from the fraud dept. We were called by a James who claimed to work for Southern California Edison. He told us we needed to pay $792 or our electricity would be disconnected. We paid at the local MoneyGram Kiosk and later I received a call for an additional request of $750 deposit. When I refused to pay, I called Southern California Edison to complain. That is where I was told this was all a scam. I attempted to stop payment at MoneyGram and with NetSpend. Please it is important someone call me to... Read more

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I had just gotten a new job that required me to have my own account instead of there card. So i went online to look and netspend had good reviews so I thought so i went with them. So was waiting for my card in the mail it never came however my first deposit did. So i call netspend and got this woman she kept asking for my social security number but when i enter it with the automated system my number wasn't on file but she need it to prove my account. I didnt give it to her, but she told me my card came and was activate. I inform her that i... Read more

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i bought visa card to give to my brother as a bday present. went to activate it online to save him the trouble, but they said i needed to contact netspend. when i did, they said i didnt enter the information properly online and that i had to submit my ssn information through the mail in order to correct the apparent mistake. very sketchy and total waste of time and money. steer clear of these people. this is way too complicated to deal with. i am going to try and return card to rite aid and get at least some of my money back. customer... Read more

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I purchased a net-spend card at Walmart for my son traveling to not have cash on him. You think Visa you think good card....NOPE he went to use it and because it wasn't a place that could punch in the amount of purchase the card got blocked!! I've called to understand the procedure and Mary said that i had to send in a picture of my birth-certificate and my Social Security card....What??? It's a gift card why would i give you all that information......this company should be looked into. It doesn't sound legitimate to me to have to send... Read more

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