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  • Customers like
    • Ease of use3
    • Direct deposit2
    • Robbing at best read no guns2
  • Customers don't like
    • Zero customer service14
    • Mishandling of funds8
    • Customer service6

  • Aug 27
  • Credit Cards
  • Springfield, Missouri
  • 24
  • REVIEW RATING 4/5

I advise EVERYONE to leave Netspend the f*** alone. I have American Express Serve and NEVER had an issue!! There is not enough space on this site to name all of the *** i had to go thru with Netspend.... Truth of the matter is, we dont have to. Pull ALL of your money out of your account and go somewhere else. American express serve is like Netspend but soooo much better! I bet if everyone did... Read more

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  • Aug 26
  • Credit Cards
  • New Haven, Connecticut
  • Prepaid Account
  • 26
  • REVIEW RATING 4/5

The card is ok, but if you ever have to speak to a customer service agent good luck! No one ever answers the phone and one time I left a call back number after being on hold for an hour and half, They called back the next day!! How can a company provide horrible customer service. Don't they want to stay in business and keep customers happy? Also the reps are over seas with a terrible language... Read more

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  • Aug 26
  • Credit Cards
  • Naperville, Illinois
  • 4
  • 4
  • 15
  • REVIEW RATING 3/5

On days like today when my paycheck should have been deposited over an hour ago but customer service is busy and giving the same lame "we will call you back" message. Sooo frustrating!! Read more

Was this review helpful? 0 0
  • From mobile
  • Netspend
  • Aug 25
  • by anonymous
  • #689035

I had money taken off my card without my consent and I called to have it fixed I was very pleased with the guy I spoke with, he helped me so much! His name was Brian. Thank you for the quick action, I am very pleased with this company!! Thank u!!!! My name is Melinda Stone Add comment

  • From mobile
  • Netspend
  • Aug 22
  • by anonymous
  • #687515

I received a refund from some auto parts they put the money on my netspend card and netspend blocked my acct so they could find out why I was getting a credit and would release the money in 6 hrs two days later not released yet. I'm pissed Add comment

Netspent is complete ***. My boyfriend and I put money on their card and it wouldn't let us active it. Then he calls and him and his parents have to send in a bunch of ***. So don't use it unless you want to waste money cause it does nothing but waste time and money. Add comment

  • From mobile
  • Netspend
  • Aug 18
  • by anonymous
  • #684879

I hate this company. ..a much cap you have to go through. They were supposed to put my money back into my account. I had to wait so long and they gave me a confirmation number then when I tried to call back and use it they told me they don't give out confirmation numbers.. I will NEVER use this company again!!! Stull working on getting money back will be reporting them to the BBB. Add comment

You stole my *** money. It's a prepaid card that I can't use because you need to make a *** account... You don't need my S.S. Number to activate a *** card *** Add comment

  • Aug 13
  • Credit Cards
  • Lenox, Georgia
  • Netspend Prepaid Card
  • 2
  • 2
  • 99
  • REVIEW RATING 4/5

netspend is a bunch of thieves and they let my child starve for two days due to an unjustified hold on my card. these are the numbers to the corporate offices in austin texas. nobody will help you but you can at least take out some aggression. and maybe they will get flooded with calls. they are scumbags of the worst order and my family is emotionally and financially devastated because of what... Read more

Was this review helpful? 2 0
  • From mobile
  • Netspend
  • Aug 13
  • by anonymous
  • #682252

Netspend has my money on hold and will not tell me why.these people can take my money but dont take phone calls.... Dont seem right to me at all i work for that money and i trusted netspend enough with my money to use their services and now i can't get my *** when i need it...!!! This not a game they playing with my lively hood here and the y dont care because its not they money. Add comment

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