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1.5 Based on 312 reviews
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  • Customers like
    • Direct deposit 6
    • Awful 5
    • Ease of use 4
  • Customers don't like
    • Zero on customer service 37
    • Mishandling of funds 13
    • Locked out of account 9

Netspend is a joke. Do not get this card. I had to get one 2 weeks ago to pay my cable (i work pt time and my debit card had a low balance so my husband gave me cash to pay bill and the office isn't open on sundays and they shut off my internet) first i had to get it at a gas station which they had no clue how to ring it up. It cost me $21 to load $200 on the card. It wouldnt let me use the full $200 i could only use $195. It charged me 50 cents... Read more

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I purchased a 100.00 NetSpend card at Walmart on July 13th. I got home and tried to activate it. This card was purchased for me son who is 12 years old to buy things games actually on the internet. The whole reason I purchased this car is because I don't want him giving out any information online or on these game websites. They required all kinds of personal information that I was not going to furnish. My social security number, my date of... Read more

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Was givin car as a work reward Good right..No all bad .They want your ssc# address full name and every thing you would give to get a real Credit card . Then they want $6 from me just to mail me a proof of address in 8 to 14 days then send that back and wait for the real card to use at a dollar each use . I was given a $20 reward for good work and if I want to use any of it at most i'll get $13 to spend ...A rip off .Im giving it back to my boss Read more

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I am angry with the Visa Netspend card. With all the issues with identity theft, they want a picture of your driver's license, Social Security card and a utility bill. This is absolutely ridiculous!!! This should be stated on the outside of the package of the card. It is my money on the card and I am being told I have to submit this to activate my card. Ridiculous and what a waste of time and very invasive. Read more

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snt mi id for 3rd time i ws snt ti 10 rep tht 3 of them sts thy see it then hu on me and cl bck and continue to get the run arnd and plce on hld for hours at a tme and thy refuse to giv corp num and cme bck to the phne and hu then i cld . thy refused to giv me my money bck, now thy come bck to phne and sts thy wld hav someone to cl me in 24 to 48 hrs and at ths point i sts to them 10 tmes i just wnt my money bck and the guy alphie which he sts... Read more

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  • From mobile
  • Aug 17
  • #902078

Yes I have been fighting for three day over a block on my card due to a return I did and the put the money on my card.i have sent document several times .because of the block I m ay miss registration for college cause I need the money off that card

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  • From mobile
  • Aug 15
  • #900882

I just started using NetSpend and they already locked my account!!!! I activated the account and send the necessary documents. I don't recommend NetSpend for anyone!!!!!

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Why do i need to prove my id and ss# again im in middle of court and i legally change my last name to my fathers last name to even be aknoledged by stupod goverment employees to prove im my fathers son and now tgis bs with a prepaid card i cant even activate because im in mexico it says i can use world wide and i cant even *** use it i need to use my card and you guys are giving more *** than the mexican government for my own *** im suing you... Read more

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DO NOT GET A NETSPEND CARD!!!!!! THEY ARE NOTHING BUT THIEVES AND LIARS!!!!! None of them speak english correctly . Loaded money on my card for an online purchase and my payment qas declined!!! Iam out of over 100$!!! Netspend kept my money and said that Amazon collected my money which is a lie. Amazon only collects payment when items are shipped. Per amazon money wasnt collected and whole order was cancelled for non-payment!!!! I worked... Read more

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Have social security direct deposit. On 8/05/2016 raycey richardson hacked me and several other NS customers. Now NS is investigating. Seems like a good customer that was not the only one hacked would atleast get a call or email . I have contacted them, sent letter disputing this *** and they make me feel like I did something wrong. And making me wait atleast ten days to get my money back. This company should take care of their customers. I do... Read more

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