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  • Customers like
    • Ease of use3
    • Direct deposit2
    • Robbing at best read no guns2
  • Customers don't like
    • Zero customer service14
    • Mishandling of funds8
    • Customer service6
  • From mobile
  • Netspend
  • 11 hours ago
  • by anonymous
  • #676259

They won't activate my card without ss# govt ID as nd proof of address. They were given all my information to verify my idenity. Very rude and unprofessional Add comment

  • From mobile
  • Netspend
  • 1 day ago
  • by anonymous
  • #675869

I hate u net spend Add comment

  • 1 day ago
  • Credit Cards
  • Peoria, Arizona
  • Credit Card
  • 3
  • REVIEW RATING 4/5

There customer service representative are very RUDE and they don't understand english. You call in about one thing they trying to fix something else. A few weeks ago I called to ask them how long would take for me to receive my money back on my card. After I couldn't get through to the representative I asked if I could speak to a manager or a supervisor about time. She finally came to the phone... Read more

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  • From mobile
  • Netspend
  • 2 days ago
  • by anonymous
  • #675167

Been trying to reach customer service for 4 hours now..this is ridiculous Add comment

  • From mobile
  • Netspend
  • 2 days ago
  • by anonymous
  • #675142

Have been trying to reach customer service for 24 hours. Where is my money? Add comment

  • From mobile
  • Netspend
  • Jul 30
  • by anonymous
  • #674789

and I do not have any mone and they have no reason why and no supervisor to speak to and I want something done Add comment

  • From mobile
  • Netspend
  • Jul 30
  • by anonymous
  • #674783

and I do not have any mone and they have no reason why and no supervisor to speak to and I want something done Add comment

  • Jul 30
  • Credit Cards
  • Ronkonkoma, New York
  • 12
  • REVIEW RATING 4/5

Look I tried acticating this card for the past couple of hours. I only get the dumb voice recorders on hot line , and customer setvice line. I tried activating it online, it repeatedly blocks me. There goes my last paycheck , and my hopes of buying stuff for my college dorm. Then again, this type treatment you get, when you rely on corporate hotshots. They just bleed u out, and they don't have... Read more

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  • Jul 29
  • Finances
  • Spokane, Washington
  • Prepaid Debit Card
  • 7
  • REVIEW RATING 4/5

Filed tax return requesting prepaid debit card. Never received the card. Called to get new card sent, since they say they sent it and I never received it. Have been at same address for almost 12 years. They requested information confirming who I was. Sent letter and requested information certified mail. When I tried to follow up to see about my card I couldn't even get past their phone... Read more

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  • From mobile
  • Netspend
  • Jul 29
  • by anonymous
  • #674022

The lowest star rating you can give these folks is 1star... Way too generous in my opinion... I want my money! Add comment

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